IT Desktop Support Specialist (DUE BY 8 / 8) - Woodbridge, NJ

IT Desktop Support Specialist - Woodbridge, NJ

Qty : 1

Desired Start Date : 8 / 28 / 2023.

End Date : 9 / 30 / 2024

Hrs / Wk : 40.00

Clearance Level : Public Trust

Pay Rate Range : $18.81-$23.81 depending on experience

Benefits (Full-Time, W2 Employees - at least 30 hours per week) :

• Medical, Dental, and Vision offerings
• Weekly Direct Deposit
• Paid Holidays and Personal Time Off
• 401(k) with match
• Voluntary Life and AD&D, Short / Long Term Disability, plus other voluntary coverages
• Pre-Paid Legal and Employee Assistance Programs
• Northwest Federal Credit Union Membership
• BB&T @ Work Program

Call Center Operations & Infrastructure support - This request is for five technicians to provide support for seventeen call centers. The call center support teams need staff augmentation to maintain their world-class support. Technicians are needed to provide end user technical support, deploy desktop computers, peripherals, and software. The technicians will provide technical support for Video Teleconferencing Systems, Internet Protocol Telephony Systems, software, and systems that support remote work activities. The technicians will be required to identify hardware and software issues and apply the appropriate resolutions.

Duties :

Resource must be proficient with supporting Zoom Chat & Meetings, Windows 10, Microsoft 365 Suite which includes, but limited to : Outlook, Word, Excel, Project, PowerPoint, MS Teams, MS Planner, and One Note. Resource must have strong communication skills with the ability to communicate at all levels with clarity. Resource will provide onsite and remote desktop support for users at seventeen call centers.

Requirements :

Education :

Hours of support :

Location :

Work on site :

Additional Provisions :

ABBTECH is an EOE / Minorities / Women / Disabled Individuals / Veterans