Client Service Representative PartTime
Michigan StaffingGrand Rapids, MI, US17 hours ago
Job type
- Part-time
- Permanent
Job descriptionHigh School graduate, GED, or equivalent work experience is required. Equivalent work experience equal to 1-2 years of prior office experience with a focus in administration or customer service. Familiarity with credit union operations is preferred. Proficient in Microsoft Office applications (Outlook, Word, Excel, and PowerPoint). Superior typing, telephone and basic clerical skills. Excellent organizational skills. Ability to effectively handle multiple priorities and meet deadlines. Ability to take initiative and work independently. Excellent verbal and written communication skills. Ability to deal with external clients as well as internal staff. Excellent attention to detail and accuracy. Ability to use discretion when dealing with sensitive or confidential data. Ability to work effectively with other CU Answers teams. Ability to operate telephone, photocopier, fax machines and PC workstation. Regular and predictable attendance. Embrace and adhere to the company mission and the seven cooperative principles of a cooperative. Ability to travel by auto or plane to multiple locations throughout the United States including but not limited to client sites, other building locations, general errands, etc. This travel could be multiple times per day, once daily, weekly, monthly, or annually. Possess a valid driver's license with an insurable driving record. Answers operates in a professional office building setting. Some job assignments at CU Answers are primarily conducted within the office building(s) while others have moderate to extensive travel responsibilities as described in the Job Functions and / or Job Qualifications section(s) above. CU Answers is committed to working with its employees to reasonably accommodate them with the physical aspects of the position. Answers makes no guarantee of permanent employment. This job description is to be used as a guideline to give the employee an understanding of what CU Answers has defined this position to be. CU Answers will make reasonable accommodations for the known physical or mental disabilities of qualified applicants unless to
Client Service Representative
The Client Service Representative is responsible for answering incoming calls and triaging the client's need for appropriate resolution and / or escalation. The Level 1 Representative is a client facing support role and supports credit unions as it relates to software inquiries. Hours : Wednesday : 12 : 30pm-4 : 30pm Thursday and Friday : 7 : 30am-4 : 30pm.
Essential Job Functions :
- Provide day-to-day software support to customers via the telephone.
- Research problems as necessary and provide resolutions to customers.
- Escalate calls according to department expectations to Level 2 / Account Executive or other teams as outlined.
- Research and document software problems and forward them to Account Executive for processing.
- Take responsibility for increasing job knowledge, familiarity with credit union operations, and training and problem-solving skills.
- Maintain a positive contribution as a member of the Client Service team and complete all tasks assigned by management to meet team objectives.
- Provide on-site support and training as needed.
- Perform additional duties as assigned to support organizational goals and evolving business needs.
Job Qualifications :
Work Environment & Physical Activities :
CU
Notice :
This job description is not intended to be, nor should be construed as a contract for employment. CU
Create a job alert for this search
Client Service Representative • Grand Rapids, MI, US
Related jobs
The Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and / or escalation.
The Level 1 Representative is a client facin...Show moreLast updated: 24 days ago
The Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and / or escalation.
The Level 1 Representative is a client-facin...Show moreLast updated: 30+ days ago Job Opportunity At Animal Emergency & Specialty Hospital Of Byron Center.Are you someone who enjoys the thrill of not knowing what's going to come next? Do you love a fast-paced environment and bei...Show moreLast updated: 3 hours ago 
The Client Service Representative is responsible for answering incoming calls and triaging the clients need for appropriate resolution and / or escalation.
The Level 1 Representative is a client facin...Show moreLast updated: 11 days ago
Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
Selected candidates are intend...Show moreLast updated: 30+ days ago
Are you an early riser who’s ready to hit the ground running? Our morning Sales Associates (typically starting between 5 AM and 7 AM) are essential to setting the tone for the day — and...Show moreLast updated: 3 days ago
Be Proud, Be You, Be Independent!.Are you looking to progress your career as a banking professional?.At Independent Bank we promote a culture that encourages professional growth and embraces the co...Show moreLast updated: 5 days ago
Earn at least $1445 driving with Uber when you complete your first 122 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 6 days ago Earn at least $1445 driving with Uber when you complete your first 122 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 6 days ago 
Join thousands of members already earning with top-paying surveys and offers.Get started today and enjoy competitive rewards, fast payouts with no waiting periods, and the flexibility to participat...Show moreLast updated: 4 days ago Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly.Driving with Uber allows you to earn quick cash while maintaining the flexibilit...Show moreLast updated: 6 days ago 
Earn at least $1445 driving with Uber when you complete your first 122 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show moreLast updated: 6 days ago Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
Responsible for business devel...Show moreLast updated: 30+ days ago 
Animal Emergency & Specialty Hospital Of Byron Center.Are you someone who enjoys the thrill of not knowing what's going to come in next? Do you love a fast-paced environment and being able to think...Show moreLast updated: 30+ days ago
Receive checks and cash for deposit to accounts, verify amounts, examine checks for proper endorsement, and enter deposits into computer records.
Cash checks and process withdrawals; pay out money a...Show moreLast updated: 7 days ago Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
Handles Commercial customer in...Show moreLast updated: 4 hours ago Make banking a Fifth Third better.We connect great people to great opportunities.Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.
Selected candidates are intend...Show moreLast updated: 30+ days ago 
Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...Show moreLast updated: 5 days ago
- Promoted
Client Service Representative - Part-Time
CU •AnswersGrand Rapids, MI, United StatesPart-time +1
Client Service Representative (Part-Time)
CU • AnswersGrand Rapids, Michigan, United StatesPart-time
Quick Apply
- Promoted
- New!
Client Service Representative
Michigan StaffingByron Center, MI, USFull-time
Client Service Representative
CU •Answers, Inc.Grand Rapids, MI, USAFull-time
Quick Apply
- Promoted
Personal Banker Associate I
Fifth Third BankFremont, MI, United StatesFull-time
- Promoted
Cashier / Sales Associate - Morning / Daytime Shift
GPM Investments LLCHastings, MI, USFull-time +1
- Promoted
Part Time Client Service Associate
Independent Bank CorporationNewaygo, MI, USPart-time
- Promoted
Part-time gig : Earn at least $1445 in your first 122 trips.
UberCasnovia, MI, USFull-time +1
- Promoted
Flexible $ : Earn At Least $1445 For Your First 122 Trips, Guaranteed.
UberTwin Lake, MI, USFull-time +1
- Promoted
Take Surveys Get Paid!
Prime InsightsForest Hills, MI, USFull-time
- Promoted
Driver - Cash out with Instant Pay
UberTwin Lake, MI, USFull-time +1
- Promoted
Part-time gig : Earn at least $1445 for your first 122 trips, guaranteed.
UberPierson, MI, USFull-time +1
- Promoted
Business Banking Relationship Manager II
Fifth Third BankZeeland, MI, United StatesFull-time
- Promoted
Client Service Representative
Ethos Veterinary HealthByron Center, MI, USFull-time
- Promoted
Greenville Part Time Teller
Isabella BankGreenville, MI, United StatesPart-time
- Promoted
- New!
Commercial Service Representative l- RBB Tuesday - Friday 11 : 30am - 8pm; Saturday 8 : 30am - 5 : 00pm.
Fifth Third BankGrand Rapids, MI, United StatesFull-time
- Promoted
Personal Banker Associate II
Fifth Third BankCaledonia, MI, United StatesFull-time
- Promoted
Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!
DynataForest Hills, MI, USFull-time