Role : ServiceNow / Discovery / SACM Developer or Lead or Architect
Location : Charlotte, NC
Duration : Long term contract
Job Description :
- ServiceNow modules : CMDB, Discovery, Service Mapping, and CSDM
- Architect, Design, configure, and implement ServiceNow modules including CMDB, SPM, SAM, APM / EA, Discovery, and Service Mapping
- Customize and enhance platform capabilities using best practices (e.g., scripting, automation, APIs)
- Build and manage integrations with external systems (e.g., Ariba, cloud services, messaging platforms)
- Implement and maintain CMDB health through normalization, reconciliation, and data certification
- Map and enforce CSDM standards across all modules and business services
- Support the creation and execution of test cases for UAT, SIT, and production validation
- Collaborate with architects, business analysts, and client SMEs to capture requirements and propose solutions
- Develop technical documentation, runbooks, and support materials
- Provide technical guidance to junior developers and ensure alignment with architectural standards
- Participate in deployment planning, cutover support, and post-go-live stabilization
Thanks,
Sanjay Kumar
sanjay.kumar@zodiac-solutions.com