Inventory & Logistics Manager (100% Remote)

Inventory Management Position

Since our founding in 2011, our mission has been to improve the lives of seniors and their caregivers. We are deeply passionate about communication and committed to becoming the foremost provider of services and solutions that enable seniors to lead more meaningful and independent lives. By utilizing enhanced automatic speech recognition, human captioning, and innovative product development, we deliver easy-to-use, cutting-edge technology to our primarily senior customer base. Our near real-time phone captioning technology allows individuals with hearing loss to see what callers are saying, enabling them to regain their connection to the world. ClearCaptions is a Federal Communications Commission (FCC)-certified telephone captioning provider, adhering to the highest industry standards of privacy, security, and professionalism.

We recognize the importance of maintaining the trust and confidence of our customers, and we continually strive to exceed their expectations. For more information about our services please visit clearcaptions.com.

The kind of people we look for : Versatile people who thrive on variety and challenge. Excited about working in a fast-paced environment. Innate problem solvers who want to grow in a flexible, collaborative culture. Takes initiative, pushes boundaries, motivated to innovate. Individuals with a growth mindset who want to use their learning and relationship-building skills. Align with our company core values : Integrity, Accountability, Collaboration, Service, and Quality.

Position Summary

This position is responsible for ensuring that inventory is effectively and accurately received, stocked, tracked, monitored, and available throughout the entire ClearCaptions supply chain. In addition to traditional warehousing and order fulfillment at our 3PL partner locations, this also includes the inventory management of all phones located in forward stocking sales locations, in use by customers, and phones being returned from the field to be restocked, dispositioned into alternate conditional grades, or wasted. A significant focus for this position will be the use of analytical methods and tools to understand, report, improve, and control all aspects of inventory operations and processes. To this end, this will include the development and documentation of inventory processes and systems with our 3PL partner sites where they do not exist and to enhance inventory processes and systems for improved efficiency and control. In addition to these routine responsibilities, this individual will also be responsible for data management, performance analysis, problem identification, and development of recommendations that align with business goals and strategies. This position is a remote / work from home position and will report directly to the Director of Supply Chain & Logistics.

What You Will Do :

• Responsible for the day to day and tactical activities needed to manage the inventory through out the 3PL locations in the USA, including in transit from the factory.
• Manages, facilitates, and implements inventory process development and process improvement initiatives throughout the domestic 3PL partner network.
• Develops key process indicators (KPI's) measurements and monitoring for inventory processes to ensure performance to standards.
• Leads inventory process standardization and documentation activities.
• Communicates and actively manages inventory levels / aging / issue identification / issue resolution with the Sales department (field, customer support, and concierge).
• Collaborate with business partners to build and improve logistics and overall work process effectiveness and efficiency.

Qualifications :

Physical Requirements :

Employees may experience the following physical demands for extended periods of time :

Work Environment :

Work environment is at home and warehouse location. Some travel to company, customer, and vendor sites, including some that are out of state, may be required. Up to 20%.

Compensation :

$90,000 to $104,000 plus 5% bonus determined by competitive market analysis and internal equity considerations. Final compensation will be based on the candidate's qualifications, experience, and business needs. For details on our comprehensive benefits program, visit www.clearcaptions.com / careers to explore our total rewards package.

Intrigued to learn more? When you apply for this role, your information will be personally reviewed by our talent acquisition team (not by a robot). You can expect to hear back from us if we think there could be a fit and what next steps look like. ClearCaptions is an equal opportunity employer committed to inclusion and diversity. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Disclaimer : The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. ClearCaptions does not offer sponsorship for work authorization. Candidates must be authorized to work for any employer in the US without a current or future need for Visa sponsorship.