Client Access Specialist

A company is looking for a Client Access Specialist to drive client engagement and growth in a remote setting.

Key Responsibilities

Handle inbound and outbound inquiries via phone, text, and email

Qualify leads using defined intake criteria and educate families about services

Maintain accurate records in CRM and meet weekly outreach and qualification quotas

Qualifications

2+ years of inside sales, outreach, or call center experience in a performance-driven role

Comfort operating across multiple systems (CRM, texting platforms, VOIP)

Spanish / English bilingual strongly preferred

Experience in healthcare, behavioral health, or education preferred

Resilience and adaptability in a fast-paced environment