Senior Manager, Advanced Analytics - eComm Marketplace

Senior Manager, Advanced Analytics - Ecomm Marketplace

This role will be a key member within the Marketplace Partner Payments team with a focus on Payments, Financial Operations and Financial Services for Marketplace Sellers. As a Sr Manager, you will shape and execute the overall vision for payment strategies, financial risk management and seller payments experience. You will lead and develop a high performing team, driving initiatives that protect our P&L by reducing financial risk, and elevate the seller experience at scale.

Key responsibilities include :

• Develop and implement robust payment risk mitigation frameworks to proactively reduce payment losses and chargebacks.
• Define and lead payment strategies and measures to proactively identify and mitigate payment risks, including fraud.
• Partner strategically with the Credit Risk and Billing teams overseeing seller services to proactively manage and reduce overall payment losses.
• Accelerate automation of payment workflows and controls, streamlining payment reconciliation, settlements.
• Transform the end-to-end seller payments journey, identifying friction points such as payment holds, delays, and cross-border complexities.
• Collaborate effectively with Product and Tech teams to influence and deliver on payment-related roadmaps.
• Leverage advanced data analytics to generate actionable insights.
• Lead, mentor, and grow a talented team, fostering a culture of ownership, accountability, and data-driven decision-making.

Key success criteria include :

Qualifications :

Minimum qualifications :

Bachelor's degree in Business, Finance, Accounting, Statistics, or related field and 4 years' experience in data analytics or related field OR 6 years' experience in data analytics or related field.

Preferred qualifications :

Certificate in business analytics, data mining, or statistical analysis, Statistical programming languages (for example, SAS, R) Masters : Business Administration, Masters : Information Systems, Masters : Statistics

Primary location :

702 Sw 8Th St, Bentonville, AR 72716, United States of America