Patient Access Representative

Patient Access Representative

USD $17.00 / Hr. to USD $23.31 / Hr.

Welcome to CommonSpirit Health Mountain Region : CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happenboth inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high standard of care to our employees as we do to our patients. Our 20 hospitals, emergency and urgent care centers, home care and hospice, Flight for Life Colorado TM , telehealth and over 240 physician practices and clinics offer endless opportunities! Here, you can grow your career and impact the people in the communities you serve. CommonSpirit Health is one of the nation's largest nonprofit, faith-based health systems, with a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians. CommonSpirit operates more than 2,200 care sites and 140 hospitals, serving some of the most diverse communities across the nation, letting humankindness lead the way.

Candidates must be able to commit to a 6-8 week training schedule, which will include both day and grave 12-hour shifts.

Overview

As "the champion of first impressions" our valued Patient Access professionals are key contributors to the overall patient experience. You will maximize your talent for organization, operations, customer service and have plenty of opportunity to lead and guide change. You'll be seen as a valued resource as you collaborate with administration, management, physicians, and other staff members to support our patients, visitors and other customers. In this Patient Access Representative role you will :

• Create a positive impression for each patient, family member, visitor or staff while performing the tasks of pre-admitting, admitting and / or registering, routing or escorting patients, family or visitors.
• Interview patients or relatives to obtain demographic and financial information required to complete the registration / admission and record the information in the electronic record system.
• Verify insurance benefits; explain financial requirements to the patient or patient representative, and collect the outstanding patient portion prior to or at the point of service.
• Serve as a mentor to new associates and assist in new employee orientation.

Qualifications

In addition to bringing your whole self to the workplace each day, qualified candidates will need the following :

Your Connected Community : At CommonSpirit Mountain Region, we believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness. Holy Cross Hospital Mountain Point is a 40-bed full-service hospital serving the residents of northern Utah County. Conveniently located in Lehi, Mountain Point is easily accessible from I-15 and SR-92 just east of Thanksgiving Point. Working in a friendly community-focused hospital environment, our highly skilled medical professionals are committed to delivering exceptional care to the people of Lehi and beyond. We uphold the highest standards of patient care in an environment of respect and we continue to strive toward delivering unparalleled long-term services, equipment and facilities to meet the changing health care needs of our community. We are a leader in advanced surgical technologies and are a Level III trauma center and stroke receiving facility.

Our Total Reward Offerings : Be sure to consider our generous benefits as part of your overall compensation! Designed with your well-being in mind, our benefits include :

Pay Range : $17.00 - $23.31 / hour Shift : Variable

We are an equal opportunity employer.