Supervisor Patient Accounts

Supervisor Patient Accounts (Billing)

The primary purpose of the Supervisor Patient Accounts (Billing) position, under the direction of the Manager Patient Accounts, is to supervise assigned staff and is responsible for the coordination and implementation of billing and follow-up activities of accounts.

Responsibilities

Supervises assigned staff under the direction of the Manager of Patient Accounts.

Coordinates and oversees all billing and follow-up activities for patient accounts, including payment and denial processing.

Determines appropriate actions for billing and follow-up issues in a timely manner.

Monitors daily productivity of billing specialists and overall unit performance.

Ensures optimal use of automated tools to support billing and follow-up processes.

Assists with resolving credit balances in the department.

Helps investigate and resolve patient complaints.

Supports the Manager in identifying staff training and development needs, and in process improvement initiatives.

Qualifications

Bachelor's Degree in Business Administration or a related field is required.

Minimum of three (3) years of professional experience in billing and collection of hospital services is required.

Equivalent education, experience, and / or training in hospital patient accounting may be substituted for the degree requirement.

What We Offer

Medical & Prescription Drug Coverage

Dental & Vision Insurance

Health Savings Account (HSA) & Flexible Spending Account (FSA)

Short- & Long-Term Disability Insurance

Pension Plan

Pet Insurance

Employee Assistance Program (EAP)

Professional Development

The expected salary range for this position is $58,872.00- $72,308.00 - $85,745.00 per year in accordance with the New Jersey Pay Transparency Law; final compensation will be commensurate with experience and qualifications.

University Hospital is one of the nation's leading academic medical centers. As the principal teaching affiliate of Rutgers New Jersey Medical School and the only state-certified Level 1 Trauma Center in Northern New Jersey, University Hospital is training the next generation of physicians and advancing science to discovery while taking exceptional care of patients, regardless of their financial situation.

We encourage candidates from all backgrounds to apply. If you want to grow your career in healthcare while serving a vibrant community, we'd love to meet you