Chief of Staff

Microsoft Security Business Operations Role

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate.

Responsibilities

Business Operations

• Drives strategy initiatives and helps facilitate for rhythm of business (ROB), creating clarity in ambiguous situations to facilitate and drive prioritization and decision making for leaders across the organization.
• Drives the architecture, development, and execution of the rhythm of business (ROB) aligned to the scope and complexity of the business.
• Drives business review cadence.
• Uses strategy plans to inform structure and business insights to predict business outcomes.
• Informs direction for processes related to adherence to privacy and compliance, and drives accountability for the team and organization in executing core business activities.
• Partners with and influences senior leaders to propose and define expectations for and evolve content that enables realization of business outcomes.
• Serves as a point of contact while understanding the business status and industry trends.
• Collaborates with internal and / or external partners, leaders, and key stakeholders to develop plans and articulate potential benefits of partnerships and how they provide mutual value.
• As appropriate, executes business plans in coordination with program managers to ensure continuation of business operations at all times, including in adverse conditions, in accordance with corporate governance.
• When needed, ensures checks and balances are in place for the team to ensure Microsoft's best interest with regard to strategic partnerships necessary for continuity of business.
• May coordinate with program managers to strategize and develop business continuity plans with Microsoft corporate Crisis Management and Business Continuity teams.
• Leads strategy execution across internal stakeholders and the organization in partnership with the leadership team.
• Shares priorities with leaders to negotiate appropriate level of involvement on initiatives to drive execution of top priorities.
• Leads and oversees processes to ensure alignment across stakeholders, and reviews process execution and performance to ensure results align with business priorities, mutual commitments, and scorecard needs.
• Leverages knowledge of the business to drive the execution of leader's and business's strategic goals.
• Sets effective practices for long-term strategy within existing businesses, advocating for and presenting clear and compelling business cases to senior leadership and partners.
• Contributes to organizational design conversation and drives successful implementation of organizational plans and strategies (e.g., translates high-level strategic plans into concrete execution).
• Establishes key indicators of success in alignment with strategy to streamline business strategy execution.
• Works across the organization to report against and adjust targets if necessary.
• Oversees corporate governance and performance management by providing insight and guidance into prioritizing and monitoring indicators, communicating progress to senior leadership, and evangelizing effective practices from the top levels of the company.
• Leverages deep knowledge of the organizational strategy and planned deliverables for the upcoming year(s) to design complex budgets.
• Works in partnership with Finance to approve the budgets and develops long-term forecasting plans in partnership with the leadership team.
• Tracks financial progress against budget and may manage complex budgets with significant negotiation.
• Facilitates the development of principles and / or guidelines for budgeting and forecasting.
• Identifies actions that can be taken to course-correct and drive performance improvement.
• Anticipates business challenges based on forecasts and larger organizational circumstances and develops plans accordingly.
• Contributes knowledge to strategic investment decisions.
• Works with Procurement team to coordinate future resources.
• Advises leaders on resource management planning.
• Ensures that spend remains within budget and that the leader is aligned on the headcount strategy, and participates in or leads the organizational design for headcount and budget allocation.

Executive Leader and Team Communications

Organizational Health

Qualifications

Required / minimum qualifications

Additional or preferred qualifications