Hey Kiddo, a Michelin-acclaimed concept from Id Est Hospitality, is seeking a General Manager to lead our vibrant space in Denver’s Berkeley neighborhood. Our multi-level venue includes three distinct experiences : the energetic Hey Kiddo dining room and bar, Ok Yeah, an intimate 15-seat craft cocktail bar, and a lively rooftop patio.
We’re passionate about creating a positive, people-first culture, championing sustainability, and delivering unforgettable hospitality. The General Manager is at the heart of it all—leading both FOH and BOH teams, managing day-to-day operations, and setting the tone for exceptional service and guest experience. This role combines strong operational oversight with a deep love for food, beverage, and team building—bringing the spirit of Hey Kiddo to life every day.
Key Responsibilities :
- Lead daily operations across all service areas, ensuring a high standard of hospitality, efficiency, and cleanliness.
- Manage and support all FOH and BOH staff, including hiring, training, scheduling, performance management, and ongoing education.
- Oversee financial operations : manage labor, inventory, COGS, budgets, payroll, and provide timely reporting and analysis.
- Ensure all administrative systems are maintained, including Toast POS and Payroll, OpenTable, Margin Edge, 7 Shifts, and HR compliance.
- Respond to guest inquiries and reviews, coordinate large parties, events, and buyouts in collaboration with the chef and beverage teams.
- Uphold a collaborative and respectful workplace culture; serve as the leadership presence during service and a mentor to staff.
- Maintain strong vendor and facilities relationships, ensure compliance with all health, safety, and labor standards.
- Contribute to ongoing operational strategy, process improvements, and alignment with Id Est’s cultural and sustainability goals.
Qualifications :
5+ years of General Manager experience in high-level, hospitality-driven environments.Proven leadership managing teams of 20+ in fast-paced, multi-concept operations.Strong financial acumen and systems knowledge (Excel / Google Sheets, POS systems, payroll, AP and invoice management, scheduling, and cost management tools).Excellent communication skills and a proactive, solution-oriented mindset.Availability to work evenings, weekends, and holidays.Experience in event planning, programming, or seasonal initiatives is a plus.What We Offer :
Competitive pay with flexible paid time offComprehensive health, vision, and dental insuranceOptional accident insurance for added peace of mindRetirement savings plan with company contribution matchDaily family meal during shiftExclusive dining discounts across all Id Est venuesReady to lead something special? If you’re passionate about hospitality, driven to grow, and excited to make your mark, we’d love to connect!