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General Manager

General Manager

Hey KiddoDenver, CO, US
10 days ago
Job type
  • Full-time
Job description

Hey Kiddo, a Michelin-acclaimed concept from Id Est Hospitality, is seeking a General Manager to lead our vibrant space in Denver’s Berkeley neighborhood. Our multi-level venue includes three distinct experiences : the energetic Hey Kiddo dining room and bar, Ok Yeah, an intimate 15-seat craft cocktail bar, and a lively rooftop patio.

We’re passionate about creating a positive, people-first culture, championing sustainability, and delivering unforgettable hospitality. The General Manager is at the heart of it all—leading both FOH and BOH teams, managing day-to-day operations, and setting the tone for exceptional service and guest experience. This role combines strong operational oversight with a deep love for food, beverage, and team building—bringing the spirit of Hey Kiddo to life every day.

Key Responsibilities :

  • Lead daily operations across all service areas, ensuring a high standard of hospitality, efficiency, and cleanliness.
  • Manage and support all FOH and BOH staff, including hiring, training, scheduling, performance management, and ongoing education.
  • Oversee financial operations : manage labor, inventory, COGS, budgets, payroll, and provide timely reporting and analysis.
  • Ensure all administrative systems are maintained, including Toast POS and Payroll, OpenTable, Margin Edge, 7 Shifts, and HR compliance.
  • Respond to guest inquiries and reviews, coordinate large parties, events, and buyouts in collaboration with the chef and beverage teams.
  • Uphold a collaborative and respectful workplace culture; serve as the leadership presence during service and a mentor to staff.
  • Maintain strong vendor and facilities relationships, ensure compliance with all health, safety, and labor standards.
  • Contribute to ongoing operational strategy, process improvements, and alignment with Id Est’s cultural and sustainability goals.

Qualifications :

  • 5+ years of General Manager experience in high-level, hospitality-driven environments.
  • Proven leadership managing teams of 20+ in fast-paced, multi-concept operations.
  • Strong financial acumen and systems knowledge (Excel / Google Sheets, POS systems, payroll, AP and invoice management, scheduling, and cost management tools).
  • Excellent communication skills and a proactive, solution-oriented mindset.
  • Availability to work evenings, weekends, and holidays.
  • Experience in event planning, programming, or seasonal initiatives is a plus.
  • What We Offer :

  • Competitive pay with flexible paid time off
  • Comprehensive health, vision, and dental insurance
  • Optional accident insurance for added peace of mind
  • Retirement savings plan with company contribution match
  • Daily family meal during shift
  • Exclusive dining discounts across all Id Est venues
  • Ready to lead something special? If you’re passionate about hospitality, driven to grow, and excited to make your mark, we’d love to connect!

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    General Manager • Denver, CO, US

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