Sales Engineer

Job Description

Job Description

Sales Engineer

About the Role

You’re the one who lights up in a customer meeting. You love the thrill of the pitch, the puzzle of the problem, and the “aha” moment when the customer gets it. We’re looking for a  Sales Engineer  who is equal parts product expert, trusted advisor, and showrunner—someone who can take our platform and make it come alive for prospects and customers.

You’ll own the magic in the middle : translating technical capability into real-world impact. You’ll partner with Sales to win deals, and with Product to make sure what we’re building matches what the market needs. Your calendar will be full of customer conversations, demos, and strategy sessions, not sitting quietly behind a desk.

Why You’ll Love It Here

• You’ll be  the face of the product  in the market, shaping deals and shaping the roadmap.
• You’ll work  hand-in-hand with leadership  in both Sales and Product.
• Every day will be different—and every day you’ll have a chance to make a direct impact on our growth.
• We value  speed, creativity, and collaboration  over bureaucracy.

SMG is a leading experience management (XM) provider, serving restaurants, retailers, and other multi-location consumer businesses by changing how brands act on customer + employee insights. With a rich 30-year history, SMG is uniquely pairing an enterprise software platform with professional services to help brands generate new revenue, grow existing revenue, reduce detractors, and drive operational efficiencies. And with our 2024 acquisition of Bulbshare, we also help the world’s leading organizations grow through real-time customer collaboration by building mobile-first customer communities in over 30 markets worldwide, enabling clients to collaborate with consumers quickly and effectively for insights, ideation, and advocacy.

We offer our talent -

Diverse, experienced, friendly team which will welcome you, support you and challenge you. We are proud to be an equal opportunity employer. We celebrate diversity and create an inclusive work environment in which all our colleagues experience belonging, have their unique needs respected and met, have equal access to opportunities and resources, and feel fully engaged to contribute to the company’s success.

What You’ll Do

What You’ll Bring

About SMG :

To learn more about our customer, employee, and brand experience management (XM) solutions, visit www.smg.com.

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