Home Care Coordinator
RESPONSIBILITIES :
- Understand the Electronic Visit Verification (EVV) and scheduling systems HHAeXchange, Tellus and iConnect (APD) that are used for Medicaid or Private Pay patients..
- Create and maintain caregiver schedules. Enter new clients and caregivers and prepare schedules according the client’s needs
- Handle all quarries from caregivers as it relates to the schedules and their ability to properly clock in and out of the system
- Bill for EVV services authorized by the various Long Term Care (LTC) Management Companies (MCOs) and APD
- Monitor the EVV system to ensure all caregivers have reported to their assignments and report irregularities to the administrator.
- Understands and adheres to established Better Living policies and procedures.
- Assist agency personnel in the care coordination of patient / client services
- Facilitates communications and works effectively between staff, patient / families, vendors, providers
- Completes scheduled work flow by assigning appropriate caregivers to planned frequency of visits
- Provides staffing for sick leave, vacation, long term leave.
- Schedules client appointments / visits according to care plans and staff availability.
- Enters staff and client information into database.
- Maintains staff and client database for client admission, client hospital admission and discharge.
- Performs general office duties.
- Adheres to HIPAA regulations per Company policy and Federal regulations
- Facilitates communications and works effectively between staff, clients / families and providers
- Completes scheduled work flow by assigning appropriate caregivers to planned visits
- Performs other duties and activities as delegated by the Administrator
Requirements
The applicant must be at least eighteen (18) years old and completed high school evidenced by a High School Diploma or GED.
The applicant must be able to read, write and follow verbal and written instructions and document the services provided.
The applicant must have a minimum of six (6) to twelve (12) months of satisfactory employment experience, must be self-directed and able to work with minimal supervision.
The applicant must comply with all agency policies & procedures and must be mature and have the ability to deal effectively with the demands of the job.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
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