Retail Customer Service Manager, Stockton, CA

Position Overview : To cultivate and retain a cohesive group that is actively servicing the needs of domestic retail customers while meeting Diamond’s overall objectives.

Duties and Responsibilities : Develop a good working relationship with Customers, Brokers, Regional Sales Force and Sales Operations.

Keep them informed of any impending issues that may have an impact to customer’s orders.Monitor all new orders are entered and released to Logistics team with enough lead time to meet customers requested dates.

Assisting the Retail CSR team to resolve pricing, short lead time and weight issues.Working with internal EDI team, and broker / customers to resolve failed EDI orders.

Including the onboarding of the new EDI customers.Examining orders to catch potential issues that may cause orders to be stuck in process or are unable to move forward and resolve the issues upfront.

Ensure replies to customer, brokers and internally are made within 24hrs.Generate or develop reporting to Benefit the team’s ability to monitor order status, timely shipments, and cuts.

Benefit sales inquiry to Diamond / customer specific performance.Work with planning to anticipate product shortages to proactively communicate to sales team for preventative measures and or adjustments to prioritize shipments.

Understand and respond quickly to problem solving without hesitation.Exemplify a can do aptitude for getting things done and exhibit a positive approach to all challenges.

Supervise and train seasonal personnel in order processing and monitoring. Education and Responsibilities : Minimum five years related experience in Retail CPG.

Strong proficiency in Microsoft Word and Excel.Manufacturing environment experience.Strong personal interactive skills.Strong analytical skills.

Strong listening skills.Must be multi task oriented.College degree and basic understanding of the JD Edwards system is a plus.

Salary Range : $75K-$100K DOEDiamond Foods Holdings, LLC is an affirmative action / equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

re-employment drug testing and background check required. Interested parties please submit your resume to humanresources4@diamondfoods.

com or visit our website at www.diamondfoods.com for more information.Diamond Foods will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements.

Diamond Foods, LLC does not accept unsolicited headhunter and agency resumes. Diamond Foods will not pay fees to any third-party agency or company that does not have a signed agreement with Diamond Foods, LLCPre-employment drug testing required.

AA / EOE / M / F / D Sanitation Supervisor, Stockton CAPosition Overview : Responsible for supervising the facility’s sanitation, janitorial, and fumigation daily activities.

Duties and Responsibilities : Provide strong leadership to the Sanitation team to achieve full plant compliance with all personnel safety, food safety, and quality.

Meet or exceed guidelines as they pertain to the facility equipment and industry standards for sanitation and SQF.Ensure compliance to all local, state, and federal food manufacturing sanitation requirements.

Responsible for supervising all sanitation and janitorial staff.Maintain good working relationships with all employees.Adhere to and enforce Good Manufacturing Practices (GMP), HACCP, FSMA and SQF requirements.

Maintain facility Integrated Pest Management (IPM) Program.Oversee facility fumigation activities.Liaise with contracted pest control and chemical companies.

Provide solutions and promote teamwork amongst the various groups such as production, maintenance, and quality.Ensure safety compliance with all chemical dilution, titration, and use.

Monitor, review, and suggest / direct initiatives for continuous improvement in all areas of operations.Champion a culture of food sanitation.

Train employees on proper sanitation and chemical use, dispersal, and disposal.Review employee performance and assist in employee development.

Observe equipment throughout facility and reports concerns to maintenance staff.Give feedback on a routine basis to all employees.

Administer supervisory responsibilities in accordance with the company’s policies and applicable laws, including interviewing, hiring and training employees;

appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Develop strong partnership with plant management, quality, maintenance, and engineering.

Perform other related duties as assigned.Able to work any shift required, including weekends and holidays as applicable. Essential Function : Ability to sit / stand / walk for long periods of time while performing job duties.

Must be capable of working in confined spaces and from heights, bending, kneeling, able to lift 50 lbs. repeatedly and must be able to wear a respirator.

Must be able to analyze information quickly to provide feedback in the manufacturing process and troubleshoot equipment failures.

Must have Oral Communication Skills.Must have Organization Skills.Must have Written Communication Skills.Must have Project Management Skills.

Must have Technical Communication Skills.Must have Professionalism Skills.Musth have Time Management Skills.Must have Employee Relations Skills.

Must have Basic Computer Skills.Bilingual preferred ability to communicate with all supervisors and fellow employees. Training and Experience : Bachelor’s degree in food science, Chemistry, or equivalent required Qualified Applicator License (QAL) for the state of California preferred.

Must have 3 years of Sanitation supervisory and leadership experience preferred.Customer satisfactionEnvironmental SensitivityIntegrity in work and treatment of coworkersPlant Safety, Food Safety, Regulatory Compliance, Quality Assurance, Production Excellence and Continuous ImprovementAchievement through training, monitoring and verification.

Salary Range : $65k-$95kDiamond Foods Holdings, LLC is an affirmative action / equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

re-employment drug testing and background check required. Interested parties please submit your resume to humanresources4@diamondfoods.

com or visit our website at www.diamondfoods.com for more information.Diamond Foods will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements.

Diamond Foods, LLC does not accept unsolicited headhunter and agency resumes. Diamond Foods will not pay fees to any third-party agency or company that does not have a signed agreement with Diamond Foods, LLC.

Pre-employment drug testing required. AA / EOE / M / F / D Maintenance Supervisor Stockton, CAJob Summary : Diamond Foods is an innovative packaged food company focused on building and energizing the Diamond of California culinary nuts food brand.

Diamond of California offers fresh, high quality, and great tasting nuts for every occasion. From whole or chopped to sliced or slivered, we offer a wide range of chop types and varieties of nuts, both in and out of their shells.

This includes shelled and in-shell walnuts, pecans, almonds, nut pie crusts, black walnuts, macadamias, pine nuts, Brazil nuts, hazelnuts, roasted / glazed nut toppings, nut + fruit blends.

You can find Diamond of California ® nuts sold in retailers nationwide. Position Overview : This position supervises the maintenance function to ensure prioritized projects are completed accurately and in a timely manner while ensuring safety in the Maintenance Department.

Responsibilities also include training, supervision and planning of maintenance work for the Stockton location. The maintenance supervisor will strive to assist in ensuring that quality, volume, service, and cost goals are met in the Maintenance Department.

• Duties and Responsibilities : Drive walnut processing maintenance KPI’s and production OEE initiativesMaintain facility and walnut processing equipment to ensure production efficiencyPerforms preventive maintenance to limit unscheduled downtimeSupervises projects to completion ensuring accuracy and timely completionGenerate, assign, and close maintenance team work orders on a weekly basisCMMS reporting of parts inventory levels and employee metricsTrain, guide and supervise maintenance staff in repair of plant equipmentAssist as needed to maintain parts inventoryAdheres to Good Manufacturing Practices, Standard Operating Procedures, and Safety Regulations consistentlyWorks closely with and communicates regularly with Production Supervisors, Safety, Maintenance staff and other departmentsCommunicates regularly with and coordinates work of outside vendorsPerforms other duties as assigned by the department manager Knowledge, Skills and Abilities : Maintenance requirements, resources, and processesGGood Manufacturing Practices, Standard Operating Procedures, and Safety RegulationsBasic supervisory practicesUnderstanding of equipment operation and pneumaticsBasic electrical knowledgeWelding skillsEffective English language literacy;
• oral and written communication skillsInterpersonal and team skills for working with employees at all levels within the companyEffective math skillsDemonstrated leadership skillsAnalytical, problem-solving and decision-making skillsFacilitation skills for leading meetings and teamsEffective computer skills using MS Office products and required technical softwareWorking knowledge of maintenance CMMS systemTime management and organizational skillsWork in an environment with very high level safety risksListen, understand, and advise staffFlexible and adaptable to changeComplete multiple projects while working under tight deadlinesWork overtime as required;
• including off shift and weekend workPerform tasks independently and as part of a team to accomplish company goalsSet and be an example for work safetyUse Company values and commitments in daily work and in interactions with othersPhysical Requirements include : FFrequent talking, standing, walking and accessing all production areasSitting, occasionally for prolonged periods;
• frequent keyboarding activityFrequent climbing, grasping, stooping, bending, kneeling, crawling, repetitive motions with hands, and turning / twistingOccasional drivingFrequent lifting of up to 50 pounds Education and Work Experience : 22 year degree and 3+ years related experience or overall equivalentPrevious supervisory experienceExperience in a manufacturing environment;

food processing preferred To Apply : Qualified candidates may send resumes and salary requirements to : @diamondfoods.comPre-employment drug testing required.

AA / EOE / M / F / D / V. Facilities MechanicPosition Overview : This position is responsible for maintenance repair and installation of processing equipment.

Candidate must have knowledge of mechanical, pneumatic, hydraulic, and electrical system components for production processing.

This position will work in our Stockton, CA plant and report to the Maintenance Department. We operate under a Union environment working closing with Teamsters local 856.

Our workforce increases during the Walnut Harvest season from September to December. Duties and Responsibilities : Performing mechanical installation, equipment optimization, and preventive maintenance on production equipment.

Maintaining and repairing plant equipment in accordance with diagrams, sketches, schematics, and operation manuals.Maintaining and troubleshoot mechanical, pneumatic, electrical / control, and hydraulic system components for production areas.

Complete emergency repairs when necessary to offset downtime and production delays.Perform equipment change-overs when required.

Completes PM (preventive maintenance) work orders as assigned through CMMS system.Uses schematics, blueprints, and diagrams to troubleshoot and diagnose equipment or process related issues and problems.

Ensure documentation of work using CMMS (MP2) and complete work orders as assigned.Performs assigned jobs with minimum direction and supervision.

Diagnose problems, dismantle machines, replace defective parts and reassemble machines.Troubleshoot and repair machinery mechanically (hydraulic / pneumatic)Understanding of HVAC system operation and componentsGenerate and communicate detail parts lists for preventative and emergency repairs.

Understand Environmental policy and regulatory compliances for Wastewater, Storm water, HVAC and Hazardous waste.Complete root cause analysis and breakdown elimination on process systemsPerform all duties with required safety equipment and comply with all safety regulations, Good Manufacturing Practices, SOP’s, and company policies.

Ability to troubleshoot PLC programming and VFD drivesAbility to complete diagnostic and repair on 3 phase, Motor control and DC electronic systems Knowledge, Ability and Skills : Strong ability to understand diagrams, sketches and schematics.

Ability to follow ladder logic to troubleshoot equipment preferred.Knowledge of solid-state electronics including PLC’s,Applies Good Manufacturing Practices, SOP’s,Ability to work independentlyAbility to understand manufacturing processesExperience working on plumbing, HVAC, Boilers, Water treatment and Fire systemsCommunicates ideas clearly and articulately.

Demonstrated proficiency in all phases of machine work.Demonstrates a proficient understanding of hydraulics and pneumatics.

Working understanding of a CMMS System.PLC and VFD troubleshooting experience.NFPA 70E Certified Minimum Requirements : 4 year’s experience in the maintenance, troubleshooting and repair of manufacturing using the required skills aboveRequired to pass interview with Maintenance / Engineering / Production staff.

Required to pass practical electrical testRequired to work any shift and overtime as requiredRequired to lift up to 50 pounds frequentlyAA in Industrial Maintenance, electrical, mechanical, preferred.

Desired Skills : Food industry experience including knowledge of GMPKnowledge of and experience troubleshooting controls and electrical systems using wiring diagrams and test equipment.

Experience setting-up and calibrating electrical hardware.Ability to troubleshoot relays, switches, thermocouples, RTD’s, sensorsTraining programs in safetyHighly knowledgeable and skilled in repair and troubleshooting of process equipment.

Experience with basic Microsoft application (e.g., Word, Excel).5 -7 year work experience as an industrial maintenanceThree years of experience working in a production / manufacturing facility.

Troubleshoot and repair vibratory feeders, drives and flexors. Diamond Foods, LLC is an affirmative action / equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Pre-employment drug testing and background check required. Interested parties may apply online at www.diamondfoods.com.Diamond Foods will consider for employment-qualified applicants with criminal histories in a manner consistent with the requirements.

Diamond Foods, LLC does not accept unsolicited headhunter and agency resumes.Diamond Foods will not pay fees to any third-party agency or company that does not have a signed agreement with Diamond Foods, LLC.

Production Supervisor Stockton, CASince 1912, when it was started by a group of California walnut growers, Diamond of California® was on a mission to bring the bounty from California’s Central Valley walnut orchards to America’s tables.

From the beginning, we sought out the very best with the knowledge that Diamond Nuts would be used in treasured and new family recipes.

Today, we bring a wider range of nuts from our growers and farms to tables worldwide. Now over 105 years later, we are still guided by our belief that Diamond Nuts are Made for Homemade.

Along with our sister company (National Pecan), Diamond of California is part of Diamond Foods, LLC, headquartered in Stockton, California.

Diamond Foods is now owned by Blue Road Capital, a private equity firm based in New York, which is focused on holdings in the agricultural space.

With the support of Blue Road Capital, Diamond of California is in the midst of a major transformation to create a modern growth brand participating the growing consumer desire to incorporate more plant-based products in their diets, for reasons including health and wellness, taste, texture and variety.

Diamond of California is a leader in the culinary (recipe) nut category, with the largest branded share in America’s grocery stores.

Culinary nuts are generally raw, unflavored nuts sold in both the baking and produce departments. Diamond is on a renewed mission to lead this category for the next generation of consumers who use nuts in cooking, baking, snacking and even in beverages.

We are still in the emerging stages of a complete brand renovation, which encompasses product, packaging, pricing, placement, marketing, and new product development.

Diamond has led the category’s marketing in the areas of social media and food influencer partnerships, partnering with a boutique San Francisco-based public relations agency.

The brand has the largest social presence in the category with nearly 800,000 followers on Facebook, approximately 5x greater than the next brand.

In addition, Diamond was an early culinary nut innovator in food influencer partnerships, working with the blogger and chef communities to create a culinary influencer program.

We partner with bloggers and chefs for content, recipes, and authentic endorsements of Diamond nuts. POSITION OVERVIEW : It is the responsibility of the Production Supervisor to coordinate raw materials, machinery, and staffing / crewing to provide the highest return of investment to Diamond Foods, Inc.

while achieving production department goals as outlined by the Director of Manufacturing and VP of Operations. DUTIES AND RESPONSIBILITIES : Supervise the day-to-day workflow of production employees.

Minimize wasted resources (i.e. wasted materials, product, employee time, machine under-utilization)Assist in the forecasting and planning of workload for various areas of the production department.

Under the direction of the Director of Manufacturing provide equitable disciplinary program as specified according to the T & C.

Inspect products to verify conformance to specifications and direct set-up and adjustments of machines.Maintain production schedules and estimate worker hour-requirements for completion of job assignment, including adjusting work procedures to meet production schedules.

Interpret safety policies / practices to employees, including enforcing safety regulations.Interpret specifications, blueprints, and job / work orders.

Recommend measures to improve production methods, equipment performance, and quality of product. May include suggesting changes in work conditions and the use of equipment to increase efficiency of available resources.

Analyze and resolve work problems, and / or assist employees in solving work problems.Initiate and / or suggest plans to motivate employees to achieve work goals.

Maintain time and production records.Confer with other supervisors to coordinate activities of individual departments.Assist in the training of various key-operating areas of the production facility.

Other duties as assigned. KNOWLEDGE, ABILITY AND SKILLS : Knowledge of GMP’s.Ability to communicate effectively with production employees, other supervisors, and management.

Knowledge of SOP’s (Standard Operating Procedures). Ability to develop procedures that are simple and easy to follow. Ability to write reports, SOPs and procedure manuals.

Knowledge of SPC’s (Statistical Process Control).Ability to read and understand blueprints and diagrams.Ability to supervise multiple production employees.

Ability to work independently without immediate direction or supervision.Ability to interact with management and staff at all levels.

Ability to multi task and can handle pressures and deadlines.Confident and conscientious individual with the desire to make a difference in the organization.

Deadline driven in a challenging, evolving & fast-paced environment.Results oriented.Self-motivated with a high degree of initiative and can work independently.

Dedicated team player.Demonstrated leadership in order to be proactive in solving problems and troubleshooting issues.Excellent organizational skill.

Willing to accept challenges.Bright and insightful with demonstrated common sense.Bi-Lingual is a strong positive.Excellent verbal and written communication and presentation skills.

Strong analytical and quantitative skills.Proficiency with MS Office (Outlook, Word, Excel, and PowerPoint).Candidate must have the ability to multi-task and be detailed oriented as well as working in a team environment.

Candidate should also be performance and goal oriented, and must have a high professional demeanor and appearance. Candidate must be willing to work any shift.

EDUCATION AND WORK EXPERIENCE : The minimum qualification for this position is a Bachelors degree in Engineering, Business, or other related field.

A demonstrated experience in food manufacturing; or the equivalent combination of education, training and experience is a large plus.

Demonstrated experience in supervising a team of production employees.