District Manager

District Manager

The District Manager plays a critical leadership role in supporting and guiding General Managers to ensure operational excellence across multiple Dunkin' locations. This individual drives performance through hands-on leadership, exceptional customer service, and consistent execution of brand standards. The ideal candidate is a passionate, results-driven leader with strong business acumen and a proven track record in multi-unit restaurant management.

Key Responsibilities

• Oversee daily operations across multiple stores to ensure smooth, efficient, and profitable performance.
• Partner with General Managers to achieve sales goals, control costs, and deliver excellent guest experiences.
• Recruit, train, develop, and evaluate General Managers and store teams, fostering a culture of accountability and growth.
• Conduct regular store visits to review operations, financial performance, and team development.
• Ensure all locations maintain high standards of cleanliness, food safety, and brand compliance.
• Monitor key performance indicators (KPIs), identify opportunities for improvement, and implement action plans.
• Lead by examplepromoting teamwork, professionalism, and Dunkin's values at every level.
• Support company initiatives, new product rollouts, and local marketing efforts.
• Manage scheduling, staffing levels, and adherence to labor goals across the district.
• Provide timely, accurate reports and communicate effectively with senior leadership.

Minimum Qualifications

Core Competencies

Why Join Dunkin'

At Dunkin', you'll lead a team that keeps America running every day. We offer a supportive environment, career growth opportunities, and the chance to make a meaningful impact across multiple communities.