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Application Support Lead - Onsite

Application Support Lead - Onsite

Diverse LynxPhoenix, AZ, United States
30+ days ago
Job type
  • Full-time
Job description
  • At least 8+ years of combined experience in development, production support, design, development, testing, deployment of applications using MS SQL Server, C#, ASP.NET, MVC, WCF, jQuery, AJAX, XML, NET WebForms, Entity Framework & Stored Procedures
  • Good knowledge on the Microsoft platform with expertise on .Net frameworks (4.0, 5.0) & .Net core.
  • Experience ADF, PowerShell and SFTP
  • Experience with end-user interactions in Teams and perform screenshare to assist with application related problems.
  • Management like ServiceNow, or Service Cloud for tickets / Incidents
  • Ready to work in Production Support and Maintenance Projects, Regular Support Activities - Ticket monitoring, Application monitoring, Incident Resolution, Request handling, etc.
  • Support Experience using ITSM Support tools
  • Excellent troubleshooting and communication skills
  • Familiarity / experience in ITIL concepts, processes and fundamentals
  • Prior experience with Confluence and Control-M jobs.
  • Strong working knowledge of Microsoft office products.
  • Prior experience in Banking projects
  • Good understanding of Customer Support metrics and SLAs

    • Mandatory Skills : 1. ASP.NET

    2. MS SQL Server

    3. MVC

    4. ADF, PowerShell and SFTP

    Years of experience required : 8+ years of combined working experience development and production support projects

    Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

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