Community Relations & Communications Representative - Principal Council Executive Assistant

Community Relations & Communications Representative - Principal Council Executive Assistant

Do you have the desire to make a meaningful impact in a vibrant and diverse community by serving in an elected official's office? Apply your passion for public service in the City of Irvine for the Office of Councilmember Betty Martinez Franco. If you enjoy providing a high-level of administrative support and customer service in a fast-paced environment, the Community Relations & Communications Representative - Principal Council Executive Assistant position is an excellent opportunity for you. The schedule for this position may include weeknights, weekend shifts, and some holidays. To view the Class Specifications, please click here.

Your impact

• Under the supervision of the Chief of Staff, directly support the Councilmember with various requests and special projects.
• Respond to citizen requests, conduct research, and prepare correspondence.
• Conduct research and analysis on topics related to public policy, operational programs, agenda items, etc., and prepare oral and written reports of findings to the City Councilmember.
• Greet and direct visitors; provide general support to staff and guests.
• Manage and produce monthly newsletters for the Council office.
• Act as primary field representative for the office of the Councilmember.
• Organize and staff Councilmember booth / table at official City of Irvine events and other organization events.
• Attend City business-related meetings with and / or on behalf of the City Councilmember as requested; assemble and distribute meeting follow-up information as requested.
• Exercise appropriate judgment in answering questions and releasing information and in analyzing and projecting consequences of decisions and / or recommendations.
• Frequently interact with constituents, including responding and documenting constituent inquiries, case management, and serve as one of the first points of contact for all incoming electronic communications.
• Assist in drafting memos for city council agenda items.
• Support the coordination and execution of events and projects.
• Provide constituent service and assistance to residents with questions, comments, or complaints.
• Monitor social media, print media, and online sources related to community news and needs.
• Draft written materials, including talking points, newsletter, media content, press releases, and more as needed.
• Design office marketing materials, such as logos, graphics, and flyers.
• Assist with communicating with Commissioners and Committee members for policy ideas and updates.
• Availability during evenings and weekends to coordinate and staff community events, meetings, and outreach activities.

Minimum Qualifications

Preferred Qualifications

Best Fit

The Mission of the Employees of the City of Irvine is to create and maintain a community where people can live, work, and play in an environment that is safe, vibrant, and aesthetically pleasing. We are one team that exists to serve our community in the continual pursuit of a City that offers an exceptional quality of life. The City of Irvine's five values of Humility, Innovation, Empathy, Passion, and Integrity reflect the interests and needs of the community, and the level of service they expect and desire. We are One Irvine through embrace of a team-oriented approach by living our values every day.

The selection process will include an examination and a background investigation prior to appointment. This recruitment may establish an eligibility list to fill future positions in similar and / or lower classifications within the organization. Equal Opportunity Employer. The City of Irvine is an Equal Opportunity Employer and provides reasonable accommodations to qualified individuals with disabilities. We encourage you to inform Human Resources at least two business days prior to the first phase of the selection process if you have a disability that may require an accommodation.