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Hospice Billing and Collections Representative

Hospice Billing and Collections Representative

Chapters Health SystemMinneapolis, MN, US
21 hours ago
Job type
  • Full-time
Job description

Billing And Collection Representative

It's inspiring to work with a company where people truly BELIEVE in what they're doing!

When you become part of the Chapters Health Team, you'll realize it's more than a job. It's a mission. We're committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role : The Billing And Collection Representative is responsible for processing and submission of third party claims, denial management, and account resolution.

Qualifications :

  • High School Diploma or GED
  • Minimum of one (1) year of medical billing and collection experience
  • Knowledge of third party billing and state and federal collection regulations preferred
  • Ability to prioritize and multi-task independently with little supervision
  • Must be self-motivated and service oriented
  • Excellent written and verbal communication skills
  • Accurate typing and data entry skills

Competencies :

  • Satisfactorily complete competency requirements for this position.
  • Job Responsibilities :

  • Prepares and submits accurate billing to third party payor's and self-pay invoices.
  • Identifies and resolves billing clearinghouse rejections.
  • Conducts root cause analysis on unpaid accounts receivable (AR) and resolves with third party payor's.
  • Analyzes and resolves credit balances.
  • Handles incoming and outgoing customer service calls to third party payor's, outside providers and patients / guarantors to resolve and achieve account resolution.
  • Processes correspondence.
  • Initiates and resolves technical denial appeals.
  • Identifies payor denial and cash fluctuation trends and escalates as appropriate.
  • Performs other duties as assigned.
  • Compensation Pay Range : $17.89 - $25.76

    This position requires consent to drug and / or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.

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