Operations Manager

Job Description

Job Description

Toca Madera re-imagines traditional Mexican cuisine by taking a modern approach pairing locally-sourced ingredients with bold flavors. Our menu is designed to offer an array of options for every eater. Our signature farm-to-glass cocktails use only fresh, seasonal ingredients and our dynamic bar program offers a vast selection of the finest tequilas and mezcals, as well as a rotating selection of wines from across the globe. At Toca Madera, we've thoughtfully curated all the elements of the restaurant to elicit an unmatched sensory experience. From our visually stunning design and seductive music to our award-winning menu, let Toca Madera transport you to a world that’s both modern and timeless.Toca Madera re-imagines traditional Mexican cuisine by taking a modern approach pairing locally-sourced ingredients with bold flavors. Our menu is designed to offer an array of options for every eater. Our signature farm-to-glass cocktails use only fresh, seasonal ingredients and our dynamic bar program offers a vast selection of the finest tequilas and mezcals, as well as a rotating selection of wines from across the globe. At Toca Madera, we've thoughtfully curated all the elements of the restaurant to elicit an unmatched sensory experience. From our visually stunning design and seductive music to our award-winning menu, let Toca Madera transport you to a world that’s both modern and timeless.

The Operations Manager reports to the General Manager and is responsible for driving the company’s vision during the daily operations of the restaurant. The Operations Manager will ensure that employees are equipped to execute to our brand standards so that all guests have an engaging and dynamic experience. The Operations Manager will work with the General Manager and Executive Chef in setting the direction of the business in day to day operations as well as a plan to grow the business, drive sales and manage costs. In addition to supporting the team as a whole, the Operations Manager will have direct oversight for a designated group of employees and will be responsible for all hiring, training, scheduling, and performance.

Duties & Functions

• Assist with recruiting, hiring, training, development and retention of qualified employees for the Operations & Culinary teams
• Schedule, conduct and document employee performance reviews to standard operating procedures
• Identify, train and develop key employees for growth, advancement and promotion
• Become proficient in all job functions of both front and back of house employees
• Organize quarterly employee meetings
• Comprehend and adhere to all Health Code and sanitation guidelines as prescribed by federal, state and local laws
• Accomplishes company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
• Communicate repair and maintenance to GM and / or appropriate repair source
• Become proficient in the use of all restaurant technology equipment and software

Day to Day Venue Management

Brand Standards

Marketing & Business Development

Inventory & Labor Management

Financial Controls

Requirements :

Physical Abilities :