Our office is quickly growing and we need someone who we can train to fit in our office puzzle! The position offered is full time with paid training .
Our Customer Service Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in .
Bilingual : Arabic language is preferred
Prior experience is necessary
Apply for the position today by completing the form and completing the assessment.
Benefits
Paid Time Off (PTO)
Mon-Fri Schedule
Tuition Reimbursement
Hands on Training
Career Growth Opportunities
Retirement Plan
Responsibilities
- Process customer policy change requests.
- Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
- Answer incoming phone calls on the first ring.
- Schedule appointments for sales staff to meet prospective customers.
- Responds to all inquiries, cancellation requests, and sales requests within specified time frame.
Requirement
- Must have Property and Casualty license
- Prior Insurance experience
- Possess an upbeat, positive and enthusiastic attitude.
- Proficiency to multi-task, follow-thru and follow-up.
- Great Customer Service Skills.
- Driven and goal-oriented individual.
- Ability to tactfully handle stressful and difficult situations.
- Arabic language is preferred
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