Genesys DeveloperDiverse Lynx • Phoenix, AZ, United States
Genesys Developer
Diverse Lynx • Phoenix, AZ, United States
30+ days ago
Job type
- Full-time
Job descriptionCandidate must have Deep knowledge of Genesys (InfoMart, UCS, GAAP, SpeechMiner, WFM, Routing, etc.) and Five9 data ecosystem Having knowledge on contact center migration to CCaaS and build data solution surrounding the migration Define data strategy for migrating historical and real-time data to the cloud while ensuring minimal disruption to downstream systems. Understand data models for Genesys (InfoMart, SpeechMiner) and develop mappings to cloud equivalents. Collaborate with data architects to ensure reporting continuity and regulatory compliance. Evaluate and recommend which data archiotecture that will minimize impact for downstream system during migration to CCaaS Identify opportunities to enhance customer experience using AI-intent detection, virtual assistants, predictive routing, sentiment analysis, and more. Collaborate with internal AI / ML teams to define data-driven automation use cases and implementation strategy. Work closely with IT, customer service operations, business teams, and external CCaaS vendors Participate in vendor evaluations and selection process for CCaaS and AI solutions Participate in various business stakeholders interview to understand their contact center need and also on downstream application impact
Create a job alert for this search
Developer • Phoenix, AZ, United States
Related jobs
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
Develops software and firmware for real-time embedded systems that interf...Show more
CDM Smith is hiring Automation and Instrumentation & Controls Engineers! Are you interested in working on projects that are meaningful to you and society? Do you have experience in designing and im...Show more
To be eligible to enlist in the U.Navy, candidates must be between the ages of 18-34.Americans live for fireworks on the Fourth of July.
The other 364 days of the year, Explosive Ordnance Disposal (...Show more CDM Smith is hiring Automation and Instrumentation & Controls Engineers! Are you interested in working on projects that are meaningful to you and society? Do you have experience in designing and im...Show more 
Spirit Electronics is a veteran-owned, woman-owned value-added supplier of high reliability components, engineering services and superior supply chain solutions.
With a history rooted in serving the...Show more
A company is looking for an Artificial Intelligence Engineer.Key Responsibilities Design and implement scalable agentic solutions for diverse organizational use cases Develop and maintain a cent...Show more
CapB is a global leader on IT Solutions and Managed Services.Our R&D is focused on providing cutting edge products and solutions across Digital Transformations from Cloud, AI / ML, IOT, Blockchain to...Show more
Locations : Phoenix AZ, San Francisco CA, Charlotte or Raleigh NC (Hybrid), (3 days onsite / 2 wfh).Duration : 12+ Months Contract to hire.
US Citizen, Greencard Holder, TN Visa,EAD,H4-EAD(Rate : $50 / hr.B...Show more
Please ensure resume reflect citizenship status at the top, will not interview if this requirement is not met.About Vertical Shared Services : .
IT Shared Services is to improve the business performan...Show more
Designs and builds company specific enterprise application systems and technology expertise across multiple disciplines.Applies and promotes key principles (e.
Considers business problems "end-to-en...Show more
Job Description : Have Technical Functional Skills Strong programming knowledge of building Java API Working knowledge of Adobe Marketing Suite (AEP, AEM, Campaign tracking and Adobe Analytics) Pref...Show more
Operations is at the heart of Amazon's business.We are known for our speed, accuracy, and exceptional service.Our buildings deliver tens of thousands of products to hundreds of countries worldwide,...Show more
Energy Jobline is the largest and fastest growing global Energy Job Board and Energy Hub.We have an audience reach of over 7 million energy professionals, 400,000+ monthly advertised global energy ...Show more
Analyze, design develop, troubleshoot and debug software programs for commercial or end user applications.Writes code, completes programming and performs testing and debugging of applications.As a ...Show more
Should have strong experience development experience on Java / API.Should have working experience on NoSQl DB, Apache kafka, CI / CD.
Should be able to come Phoenix office from day one.Able to learn new...Show more
Software Engineer position focused on.NET and Microsoft technologies.Responsibilities include analyzing and resolving SQL performance issues and managing multiple small tasks alongside major delive...Show more
Applications Engineering serves as the internal voice for our customers, making their dreams a reality while also representing the manufacturing and design expertise of our internal teams.The Appli...Show more
Concerts, sporting events, festivals….Companies spend over $600 billion each year taking clients and prospects to events because it works.
At TicketManager, we get to work in an industry we lo...Show more
Embedded Software Engineer - III (Contract-to-Hire)
Inter-Coastal Electronics • Mesa, Arizona, US
Full-time
Last updated: 2 days ago • Promoted
Automation Engineer 4
CDM Smith • Mesa, AZ, United States
Full-time
Last updated: 1 day ago • Promoted
Bomb Technical
U.S. Navy • Paradise Valley, AZ, US
Full-time +1
Last updated: 1 day ago • Promoted
Automation Engineer 5
CDM Smith • Mesa, AZ, United States
Full-time
Last updated: 30+ days ago • Promoted
JDE Techno Functional Analyst
SPIRIT ELECTRONICS • Phoenix, AZ, US
Full-time +1
Last updated: 8 hours ago • Promoted • New!
Artificial Intelligence Engineer
VirtualVocations • Chandler, Arizona, United States
Full-time
Last updated: 30+ days ago • Promoted
Hadoop developer
CapB InfoteK • Chandler, AZ, United States
Full-time
Last updated: 30+ days ago • Promoted
Bravura Pass Engineer
Keylent Inc • Phoenix, AZ, United States
Temporary
Last updated: 30+ days ago • Promoted
RPA Developer (260)
Environmental and Safety Solutions, Inc. • Glendale, Arizona, United States
Full-time
Quick Apply
Last updated: 30+ days ago
Lead Engineer, Applications - Edifecs / QConnect - Remote
Molina Healthcare • Mesa, AZ, United States
Remote
Full-time
Last updated: 1 day ago • Promoted
Java API Developer
Purple Drive • Phoenix, AZ, United States
Full-time
Last updated: 30+ days ago • Promoted
Automation Engineer, RME
Amazon • Goodyear, AZ, United States
Full-time
Last updated: 1 day ago • Promoted
Automation Engineer in Tolleson
Energy Jobline ZR • Tolleson, AZ, United States
Full-time
Last updated: 1 day ago • Promoted
Principal OBIEE Developer
Oracle • Phoenix, AZ, United States
Full-time
Last updated: 1 day ago • Promoted
Java API Developer
Syntricate Technologies • Phoenix, AZ, United States
Full-time
Last updated: 30+ days ago • Promoted
SSIS / SSRS Developer
The Dignify Solutions, LLC • Phoenix, AZ, United States
Full-time
Last updated: 1 day ago • Promoted
Applications Engineering Intern- Winter Semester 2026
Amphenol Borisch Technologies • Mesa, AZ, US
Full-time
Last updated: 4 days ago • Promoted
Implementations Specialist (Enterprise Software)
TicketManager • Mesa, AZ, US
Full-time
Quick Apply
Last updated: 30+ days ago