Automated Health Systems, a dynamic healthcare company, is looking to hire call center professionals to join its team in Florida.
OPEN INTERVIEWS - THURSDAY, JUNE 13th and THURSDAY, JUNE 27TH - 10AM-1PM
These roles are part-time (25 hours / week).
Customer Service Representative Benefits :
- Dental / Vision insurance / 401(k) / PTO
- Employee Wellness Program
- Available shifts from 8 : 00am to 8 : 00pm, Monday through Friday
- Comprehensive and ongoing training
- Strong company culture with career growth opportunities
Call Center Additional Benefits :
- Eligibility for up to a $400 hiring bonus!
- Eligibility for employee referral incentives up to an additional $400!
Responsibilities :
- Assisting individuals and families gain access to health care services.
- Driving customer satisfaction by answering incoming inquiries via phone.
- Processing customer requests.
- Providing quality customer service and support.
- Documenting calls and creating workflows.
- Team player with excellent communication skills.
- Customer-focused with a passion for helping people.
- Strong PC proficiency with a willingness to learn new applications.
- Ability to handle high call volume in a fast-paced environment.
- Maintain confidentiality of personal health information.
- Minimum of 2 years' experience in call center customer service position required.
- Understanding of Medicaid Programs preferred.
- Associate degree in related field preferred.
- Bilingual skills (i.e., Spanish or Creole) strongly preferred.
AHS is an Equal Opportunity Employer.
Please visit our website for more information :
www.automated-health.com
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