Search jobs > Scottsdale, AZ > Quality assurance specialist

Quality Assurance Specialist

VirtualVocations
Scottsdale, Arizona, United States
Full-time

A company is looking for a Marketplace Quality Assurance Specialist.Key Responsibilities : Monitor and evaluate inbound emails and chat interactions to assess adherence to company policies and quality standardsProvide detailed feedback to Team Leaders for performance improvement and trainingAnalyze data, identify trends, and propose quality assurance strategies and best practicesRequired Qualifications : 2+ years of call center customer service experience in an inbound contact center2-4 years of experience in a Quality Assurance contact center position1+ years of Google Suite experience

1 day ago
Related jobs
Promoted
VirtualVocations
Scottsdale, Arizona

Key Responsibilities:Develop, design, and implement quality assurance processes, policies, and proceduresMonitor quality standards and evaluate performance of agents, teams, and departmentsAnalyze quality data, provide feedback and coaching, conduct quality audits, and collaborate with other departm...

Work Visa USA Jobs (move2usajobs.com LLC)
Phoenix, Arizona

Role: Quality Assurance Specialist Key Responsibilities: Develop, implement, and manage quality assurance protocols and procedures to ensure product and service meet or exceed specified standards. This Quality Assurance Specialist role offers a unique chance to elevate your career by working in the ...

Promoted
VirtualVocations
Scottsdale, Arizona

A company is looking for a Quality Assurance Specialist. ...

DSV
Mesa, Arizona

The Quality Assurance Specialist is responsible for coordinating and maintaining several elements of the DSV IMS Quality Management System, including document control, internal audits, corrective and preventive actions, continuous improvement, and employee training. The Quality Assurance Specialist ...

Promoted
VirtualVocations
Scottsdale, Arizona

Key Responsibilities:Monitor and evaluate inbound emails and chat interactions to assess adherence to company policies and quality standardsProvide detailed feedback to Team Leaders for performance improvement and trainingAnalyze data, identify trends, and propose quality assurance strategies and be...

Work Visa USA Jobs (move2usajobs.com LLC)
Phoenix, Arizona

Role: Quality Assurance Specialist Key Responsibilities: Develop, implement, and manage quality assurance protocols and procedures to ensure product and service meet or exceed specified standards. This Quality Assurance Specialist role offers a unique chance to elevate your career by working in the ...

UDA
Tempe, Arizona

Job Summary/Objective The Quality Assurance Specialist is an integral part of the team that will help support the food safety and quality programs at United Dairymen of Arizona through special projects relating to FSMA, GFSI and partner audit requirements. The Quality Specialist will work closely wi...

Newrez LLC
Tempe, Arizona

The Quality Assurance Specialist II is responsible for providing quality control, audit oversight and risk identification for the functions performed within Servicing. Quality Assurance liaison with functional areas. Above average skills in quality and production rates. ...

CopperPoint Insurance Company
Glendale, Arizona

As a member of the Alaska National Insurance Company’s Property & Casualty (P&C) claims department, you will conduct quality assurance (QA) reviews of P&C insurance claim files to ensure the claims handling practices comply with company policies and legal requirements. Prior experience in quality as...

Avenue5
Phoenix, Arizona

Quality Assurance Specialist | Phoenix, AZ. Avenue5 is growing, and we are in search of a quality assurance specialist to join our dynamic team of Fivers!. The quality assurance specialist is responsible for observing, measuring, and documenting all areas of property performance, including leasing, ...