Position Purpose
Do you LOVE and appreciate premium chocolate? Do you consider yourself a chocolate enthusiast? As a Shift Supervisor at Lindt USA, you will be joining more than a company -- you will be joining a team that truly believes in you and your abilities to create a positive and engaging in-store experience for our customers. With 65+ wholly-owned Lindt Chocolate Shops in the U.S., our retail teams play an integral part in delivering legendary service and a premium experience to our customers. It takes a passionate, positive, highly engaged, confident, self-starter to win our customers over with every interaction. It is this passion for Lindt, knowledge of our product and commitment to our brand that keeps customers coming back again and again.
Essential Job Functions/Key Accountabilities
Sales
Ensure store meets or exceeds weekly, monthly, annual sales plan and consistently contributes to the district's achievement of the sale's plan.
Staff Development
Support Store Manager with training sales staff in accordance with Lindt & Sprüngli guidelines and standards in order to insure a knowledgeable, friendly, well-trained staff.
Operational Controls
Ensure store meets or exceeds company standards for operational controls and compliance.
Position Qualifications
Skills & Knowledge
Experience
Required
Education
Required
Preferred
Other Requirements:
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