Business Process Reengineer

Title : Business Process Reengineer Location : Lansing, MI (Hybrid) Note : This is a W2 contract role – 1099, C2C, and 3 rd party candidates will NOT be considered We are seeking a Senior Business Process Reengineer to support the Consolidated Application within the NexSys platform. This role will serve as a strategic liaison between regional field services consultants and managers, internal cross-office teams, and vendor partners. The ideal candidate for this role will have a strong background in business process analysis, requirements gathering, and the software development lifecycle (SDLC), with proven leadership experience in cross-functional environments. Key Responsibilities : Review and document current grant-related business processes and workflows Identify opportunities for process optimization and recommend improvements Analyze federal policy changes and advise OES on necessary application updates Facilitate meetings with business stakeholders, technical teams, and external consultants Act as the primary point of contact for field consultants regarding application issues Communicate issue status, resolutions, and updates to relevant stakeholders Manage and prioritize operational support requests and enhancement tickets in Azure DevOps Collaborate with OSET and vendor teams to ensure timely resolution of technical issues Translate business needs into clear, actionable technical requirements Lead and mentor a team of business analysts Delegate tasks effectively and ensure alignment with project goals Facilitate and lead requirement-gathering sessions with both business and technical teams Maintain comprehensive documentation on the project SharePoint site Ensure all process changes and decisions are well-documented and accessible Key Qualifications : 5+ years of experience as a Business Analyst, Project Manager, or Project Coordinator, supporting complex IT web applications, including gathering and documenting business feedback and incorporating changes into current processes 5+ years of experience working with multiple teams, both internal and external, to support a project, it’s business processes, and training needs 3+ years of experience with Azure DevOps, including experience creating user stories and queries Astrong understanding of the Software Development Lifecycle (SDLC) Ability to lead meetings, conduct training and information sessions, and communicate at a level appropriate to the audience, making oral and written reports and presentations Experience working as a liaison between the development team and project manager or business client in a software development project, including demonstrated leadership capabilities in cross-functional environments Self-starter, withstrong critical thinking and problem-solving abilities Experience working with grant management systems or government-funded programs preferred Experience developing wireframes, mockups, and prototypes in Figma or comparable design software preferred Project management skills and knowledge in project management and related methodologies preferred Experience with Microsoft SharePoint preferred A minimum of a Bachelor’s Degree in Business, Information Technology, or other related field required Note : This is a W2 contract role – 1099, C2C, and 3 rd party candidates will NOT be considered