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Enterprise Ambassador
Enterprise AmbassadorJLL • Saint Paul, MN, US
Enterprise Ambassador

Enterprise Ambassador

JLL • Saint Paul, MN, US
8 days ago
Job type
  • Full-time
Job description

Enterprise Ambassador JLL

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

As an Enterprise Ambassador at JLL, you will serve as the welcoming face of our client's workplace while providing comprehensive administrative, receptionist, and concierge support that enhances the client experience. This role combines exceptional customer service with facility support duties, requiring you to proactively develop client relationships while ensuring operational excellence. You'll be instrumental in creating positive first impressions and maintaining professional environments that reflect JLL's commitment to transformative workplace solutions and operational excellence.

What your day-to-day will look like :

  • Proactively develop and maintain client relationships while ensuring expected service levels are achieved and Key Performance Indicators are met
  • Manage professional sign-in processes for vendors and visitors with hospitality and attention to detail
  • Provide high-level administrative support including way-finding, amenities guidance, and organizational information to employees and visitors
  • Handle incoming and outgoing calls with professional distribution of messages and coordination with client employees
  • Maintain conference room booking schedules to maximize efficient use of space and support meeting needs
  • Maintain all contact lists including suppliers and contractors while tracking badge distribution for vendors and employees
  • Ensure front office and reception area maintenance, keeping areas clean and presentable at all times
  • Assist with mailroom functions including management of mail service and courier contractor relationships

Required Qualifications :

  • Excellent communication skills with professional phone manner and written correspondence abilities
  • Strong organizational skills with attention to detail for managing multiple administrative tasks
  • Problem-solving abilities to handle special requests and coordinate workplace services outside routine operations
  • Physical capability to adequately perform job functions including lifting, bending, and moving safely
  • Ability to work independently with minimal supervision while maintaining high service standards
  • Self-motivated personality with confident, energetic, and flexible approach to changing needs
  • Customer service experience with ability to enhance client experiences through exceptional service
  • Preferred Qualifications :

  • Experience in receptionist, administrative, or customer service roles
  • Knowledge of conference room management and booking systems
  • Experience with vendor management and visitor coordination processes
  • Understanding of emergency response procedures and team coordination
  • Experience supporting workplace amenities and programs
  • Knowledge of cost control principles and operational efficiency practices
  • Location : Onsite - St. Paul, MN

    Estimated compensation for this position : 19.00 21.00 USD per year

    This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

    Personalized benefits that support personal well-being and growth :

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

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    Ambassador • Saint Paul, MN, US

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