Enterprise Ambassador JLL
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
As an Enterprise Ambassador at JLL, you will serve as the welcoming face of our client's workplace while providing comprehensive administrative, receptionist, and concierge support that enhances the client experience. This role combines exceptional customer service with facility support duties, requiring you to proactively develop client relationships while ensuring operational excellence. You'll be instrumental in creating positive first impressions and maintaining professional environments that reflect JLL's commitment to transformative workplace solutions and operational excellence.
What your day-to-day will look like :
- Proactively develop and maintain client relationships while ensuring expected service levels are achieved and Key Performance Indicators are met
- Manage professional sign-in processes for vendors and visitors with hospitality and attention to detail
- Provide high-level administrative support including way-finding, amenities guidance, and organizational information to employees and visitors
- Handle incoming and outgoing calls with professional distribution of messages and coordination with client employees
- Maintain conference room booking schedules to maximize efficient use of space and support meeting needs
- Maintain all contact lists including suppliers and contractors while tracking badge distribution for vendors and employees
- Ensure front office and reception area maintenance, keeping areas clean and presentable at all times
- Assist with mailroom functions including management of mail service and courier contractor relationships
Required Qualifications :
Excellent communication skills with professional phone manner and written correspondence abilitiesStrong organizational skills with attention to detail for managing multiple administrative tasksProblem-solving abilities to handle special requests and coordinate workplace services outside routine operationsPhysical capability to adequately perform job functions including lifting, bending, and moving safelyAbility to work independently with minimal supervision while maintaining high service standardsSelf-motivated personality with confident, energetic, and flexible approach to changing needsCustomer service experience with ability to enhance client experiences through exceptional servicePreferred Qualifications :
Experience in receptionist, administrative, or customer service rolesKnowledge of conference room management and booking systemsExperience with vendor management and visitor coordination processesUnderstanding of emergency response procedures and team coordinationExperience supporting workplace amenities and programsKnowledge of cost control principles and operational efficiency practicesLocation : Onsite - St. Paul, MN
Estimated compensation for this position : 19.00 21.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Personalized benefits that support personal well-being and growth :
401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!