Job Description :
Provide real-time assistance to travelers regarding bookings, schedule changes, and travel requirements. The Travel Support Representative acts as the first point of contact for customer support and issue resolution.
Key Qualities :
Strong customer service orientation
Calm and diplomatic approach
Active listening and empathy
Clear communication under time constraints
Qualifications :
Ability to manage multiple requests efficiently
Solid typing and computer navigation skills
Proficiency in English (additional languages a plus)
Comfortable handling client inquiries via chat, email, or phone
Support Representative • Dallas, Texas, United States