Travel Support Representative

Job Description :

Provide real-time assistance to travelers regarding bookings, schedule changes, and travel requirements. The Travel Support Representative acts as the first point of contact for customer support and issue resolution.

Key Qualities :

Strong customer service orientation

Calm and diplomatic approach

Active listening and empathy

Clear communication under time constraints

Qualifications :

Ability to manage multiple requests efficiently

Solid typing and computer navigation skills

Proficiency in English (additional languages a plus)

Comfortable handling client inquiries via chat, email, or phone