Sr Program Manager

Sr Program Manager

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

How you can make a difference : The Sr Program Manager is responsible to coordinate, plan, document and manage highly complex, mission critical programs and projects. These programs and projects will have card / payments focus which requires a strong influencer with the ability to facilitate, collaborate and build consensus among a broad range of stakeholders. The Sr Program Manager will serve as the first line of knowledge and escalation for assigned program's health, while continuously seeking ways to improve the effectiveness, efficiency, and output of the overall program. This position acts as a liaison ensuring consistent communication of the program and project statuses are conveyed across the organization. The Sr Program Manager typically reports to Director of Program Management.

What you'll be doing :

• Developing program / project charter that includes specifications and objectives from initiation to delivery for complex projects within the program.
• Defining scope to meet objectives, develop project roadmaps, and develop capacity and resource requirements.
• Actively monitoring program / project progress throughout the project lifecycle in addition to providing guidance on preparing, maintaining, and updating program level milestones and / or project plans, agendas, and systems set-up for program related projects.
• Preparing and delivering regular executive level updates.
• Identifying appropriate resources needed, ensuring availability necessary for program deliverables.
• Managing resource needs and tasks within respective departments, other internal departments, and outside service providers. This may include collaboration with functional department managers to assemble project teams.
• Documenting program / project responsibilities ensuring that activity, integration, and productivity are employed in the most efficient manner while meeting targets and initiatives.
• Serving as a central point of contact to routinely relay, facilitate and keep stakeholders apprised of the program's status and respond to questions or inquiries regarding the program.
• Maintaining open communications and relationships with the program team, coordinating and conducting meetings as appropriate.
• Conducting risk assessment of strategic, technical, financial, or business factors affecting the program.
• Incorporating post-project reviews with participation and guidance from management team to capture learnings and identify areas for future improvement and updates to project and program methodology.
• Working with resource leaders to allocate and monitor project resourcing capacity, as needed.
• Mentoring and assisting department team members, Project Managers I, II, and Senior in project execution including project initiation, audit requirements, sharing of best practices, attending project meetings for post meeting feedback and coaching.
• Leading the implementation of continuous improvement, including defining and implementing best practices and tools that support the program lifecycle in concert with portfolio leadership.
• Proficiently driving partner and vendor relations as it relates to projects and potential RFP processes.
• Promoting continuous improvement and best practices and represents the EPMO on assigned strategic initiatives including enhancing the Program's PMO functional capabilities.

What you will need to be successful :

7+ years proven track record in delivering complex, cross-functional programs / projects comprised of level projects successfully, timely, and within budget.

7+ years working knowledge and first-hand experience using a combination of the following project management methodologies :