Talent.com
Content Strategist Job at Incident IQ in Alpharetta
Content Strategist Job at Incident IQ in AlpharettaMediabistro • Alpharetta, GA, United States
Content Strategist Job at Incident IQ in Alpharetta

Content Strategist Job at Incident IQ in Alpharetta

Mediabistro • Alpharetta, GA, United States
1 day ago
Job type
  • Full-time
Job description

Overview

Incident IQ is an Atlanta-based, SaaS service management platform built for K-12 schools. We transform IT asset management, help desk ticketing, facilities maintenance, HR service delivery, and more to improve operational efficiency for districts. Our culture emphasizes customer success, product leadership, inclusivity, transparency, and collaboration.

Content Strategist Overview

We are looking for a versatile Content Strategist who can balance creativity with impact. In this role, you will be the dedicated content owner on our marketing team—crafting compelling stories, producing assets for campaigns across the funnel, and strengthening the Incident IQ brand. You should be a self-starter with a strategic mindset who can take a theme, develop it, and deliver polished work that moves the needle. You will partner with product marketing, demand generation, and creative teammates to bring ideas to life, using data and feedback to refine and optimize. The ideal candidate is a strong writer who can turn complex ideas into clear, engaging content that drives pipeline and positions us as a thought leader in K-12.

This role is foundational with potential to evolve into more strategic roles (e.g., Content Manager) as the team grows. The position is hybrid-preferred in our Atlanta office but offers flexibility for remote candidates.

Content Strategist Responsibilities

Content Creation

  • Write, edit, and manage high-quality B2B content across formats (blogs, articles, whitepapers, guides, success stories, website copy, email, ads, etc.) with storytelling and measurable marketing impact
  • Repurpose existing content into new formats to extend reach and impact
  • Ensure content aligns with our brand identity and voice, is accurate, engaging, and optimized for lead generation
  • Support the Creative Services Manager in maintaining the content calendar aligned to campaigns, product launches, and marketing priorities
  • Collaborate with product marketing, demand generation, and creative teams to align content themes, messaging, goals, and packaging
  • Support Demand Generation by creating high-impact assets to influence pipeline and conversions
  • Stay current with industry and content trends to keep our strategy fresh
  • Partner with product marketing, creative services, growth marketing, and leadership to source input and align on priorities
  • Work with external vendors or freelancers as needed, reviewing deliverables for quality and brand alignment

Project Management & Execution

  • Use project management tools (e.g., Asana) to keep content initiatives organized and on-time
  • Provide structured briefs to freelancers, ensuring assets meet tone and quality standards
  • Manage multiple deliverables while meeting deadlines with minimal oversight
  • Content Analytics & Optimization

  • Conduct A / B testing on formats, headlines, and topics; optimize content based on performance data
  • Work with Demand Gen and Ops teams to track performance and report on content effectiveness
  • Use data to refine messaging, formats, and distribution for better results
  • Content Strategist Requirements

  • 4–8 years of experience in content marketing, writing, or communications (B2B SaaS or EdTech preferred)
  • Exceptional writing, editing, and proofreading skills with strong storytelling and brand voice
  • Ability to craft thought leadership and narrative content for B2B audiences
  • Strong project management and organizational skills; experience with Asana is a plus
  • Ability to collaborate across teams and communicate with clarity
  • Curiosity and adaptability—staying up-to-date on emerging content tools and platforms
  • Content Strategist Nice to Have

  • Familiarity with K-12, EdTech, or B2B SaaS marketing that drives pipeline
  • Experience with Marketo or other marketing automation for content distribution and reporting
  • Experience with analytics tools (Google Analytics, Marketo) and comfort with performance data
  • SEO best practices knowledge for content optimization
  • Basic HTML / CSS or CMS publishing workflows (WordPress)
  • Ability to create light multimedia content (graphics in Canva, basic video editing, podcast scripting)
  • Familiarity with AI-assisted writing / editing tools and responsible use
  • Experience managing freelance writers and editors
  • What makes Incident IQ different

  • We support whole-person growth for employees to develop personally and professionally
  • Energetic, collaborative environment where every opinion matters
  • We build software that helps K-12 schools run efficiently to support student learning
  • Strong work / life balance with two office locations in Atlanta : Downtown and Halcyon in Alpharetta
  • Incident IQ offers a competitive salary based on experience with benefits for full-time employees, including medical, dental, vision, life insurance, 401k match, and PTO.

    Equal Opportunity Employer

    Incident IQ is committed to equal employment opportunities and does not discriminate on any protected status.

    #J-18808-Ljbffr

    Create a job alert for this search

    Content Strategist • Alpharetta, GA, United States

    Related jobs
    Sr. Analyst SEO Job at Home Depot in Atlanta

    Sr. Analyst SEO Job at Home Depot in Atlanta

    Mediabistro • Atlanta, GA, United States
    Full-time
    Analyst SEO is responsible for driving organic growth and visibility to assigned product categories, site segments, and experiences on homedepot. Analyst will analyze website performance and follow ...Show more
    Last updated: 4 days ago
    content manager Job at Jobsoid Inc. in Atlanta

    content manager Job at Jobsoid Inc. in Atlanta

    Mediabistro • Atlanta, GA, United States
    Temporary
    Overview The content manager will refine and advance our editorial vision and mission and help plan, produce, and analyze the written content for Georgia. This role will help build our editorial ...Show more
    Last updated: 28 days ago
    Travel MRI Technologist

    Travel MRI Technologist

    Go Healthcare • Conyers, GA, US
    Full-time
    Go Healthcare is seeking a travel MRI Technologist for a travel job in Conyers, Georgia.Job Description & Requirements.Pay package is based on 8 hour shifts and 40 hours per week (subject to co...Show more
    Last updated: 30+ days ago • Promoted
    Content Analyst Job at Rialtic, Inc. in Atlanta

    Content Analyst Job at Rialtic, Inc. in Atlanta

    Mediabistro • Atlanta, GA, United States
    Full-time
    Healthcare Content Portfolio Analyst III.Location : Atlanta, GA or Remote (U.Rialtic is transforming how health insurers and providers manage payment accuracy. As an enterprise SaaS platform, we empo...Show more
    Last updated: 30+ days ago
    Content Strategist Job at Jobs via Dice in Atlanta

    Content Strategist Job at Jobs via Dice in Atlanta

    Mediabistro • Atlanta, GA, United States
    Full-time
    Join to apply for the Content Strategist role at Jobs via Dice.Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features. Dice is the leading career destinati...Show more
    Last updated: 30+ days ago
    Creator Strategist - Developers & Technical Communities Job at Microsoft Corpora

    Creator Strategist - Developers & Technical Communities Job at Microsoft Corpora

    Mediabistro • Atlanta, GA, United States
    Full-time
    Creator Strategist - Developers & Technical Communities Redmond, Washington, United States Share job Date posted Sep 24, 2025 Job number 1861970 Work site 3 days / week in-office Travel 0-25 % Rol...Show more
    Last updated: 7 days ago
    Strategic Content Manager Job at Naylor Association Solutions in Alpharetta

    Strategic Content Manager Job at Naylor Association Solutions in Alpharetta

    Mediabistro • Alpharetta, GA, United States
    Full-time
    The Strategic Content Manager will lead the development and execution of strategic, data-driven content programs in partnership with association clients. This role combines editorial expertise, clie...Show more
    Last updated: 8 days ago
    Content Strategist Job at Incident IQ in Atlanta

    Content Strategist Job at Incident IQ in Atlanta

    Mediabistro • Atlanta, GA, United States
    Full-time
    Incident IQ is an Atlanta-based, SaaS service management platform built for K-12 schools.We transform IT asset management, help desk ticketing, facilities maintenance, HR service delivery, and more...Show more
    Last updated: 1 day ago
    Training Content Specialist Job at Openwork in Atlanta

    Training Content Specialist Job at Openwork in Atlanta

    Mediabistro • Atlanta, GA, United States
    Full-time
    At Openwork, we believe great training is the foundation for growth.We’re looking for a Training Content Specialist who can take complex processes, fact-find with subject matter experts, and turn t...Show more
    Last updated: 27 days ago
    Cengage Group is hiring : Content Strategist in Atlanta

    Cengage Group is hiring : Content Strategist in Atlanta

    Mediabistro • Atlanta, GA, United States
    Full-time
    We believe in the power and joy of learning.At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared pu...Show more
    Last updated: 6 days ago
    Travel CT Technologist

    Travel CT Technologist

    Olaro • Lawrenceville, GA, US
    Full-time
    Olaro is seeking a travel CT Technologist for a travel job in Lawrenceville, Georgia.Job Description & Requirements.Pay package is based on 12 hour shifts and 36 hours per week (subject to conf...Show more
    Last updated: 8 days ago • Promoted
    Content Strategist Job at Public Consulting Group in Atlanta

    Content Strategist Job at Public Consulting Group in Atlanta

    Mediabistro • Atlanta, GA, United States
    Full-time
    Overview Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to...Show more
    Last updated: 10 days ago
    Incident IQ is hiring : Content Strategist in Atlanta

    Incident IQ is hiring : Content Strategist in Atlanta

    Mediabistro • Atlanta, GA, United States
    Full-time
    Overview Incident IQ is an Atlanta-based, SaaS service management platform built for K-12 schools.We transform IT asset management, help desk ticketing, facilities maintenance, HR service delivery...Show more
    Last updated: 1 day ago
    Jobs via Dice is hiring : Content Strategist in Atlanta

    Jobs via Dice is hiring : Content Strategist in Atlanta

    Mediabistro • Atlanta, GA, United States
    Full-time
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.Dice is the leading career destination for tech experts at every stage of their careers.Our client, PT...Show more
    Last updated: 30+ days ago
    Content Specialist Job at Impiricus in Atlanta

    Content Specialist Job at Impiricus in Atlanta

    Mediabistro • Atlanta, GA, United States
    Full-time
    Impiricus is the first and only AI-powered HCP Engagement Engine.Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to cut through the noise and put phys...Show more
    Last updated: 25 days ago
    E-Content Specialist Job at EBSCO Information Services in Atlanta

    E-Content Specialist Job at EBSCO Information Services in Atlanta

    Mediabistro • Atlanta, GA, United States
    Full-time
    Overview EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize t...Show more
    Last updated: 30+ days ago
    Content Developer Job at STI in Atlanta

    Content Developer Job at STI in Atlanta

    Mediabistro • Atlanta, GA, United States
    Full-time
    Adheres to the priorities, procedures, objectives, and guidance of their GDOT Team Leader and IT management.Keeps Team Lead fully informed of work schedule, technical issues / risks, or any travel or...Show more
    Last updated: 30+ days ago
    Manager Content Operations Job at IHG in Atlanta

    Manager Content Operations Job at IHG in Atlanta

    Mediabistro • Atlanta, GA, United States
    Full-time
    Reporting to the Content Operations Lead on the Global Content Team, this new role manages and optimizes media files and descriptive text within the enterprise content management platform, focusing...Show more
    Last updated: 20 days ago