Senior, Client Service Manager (Business Development)

About SketchDeck

SketchDeck is building the model for the next generation of creative agencies. Through a combination of technology, partnership, and a global talent community, SketchDeck gives marketers access to quality creative on demand. We work with clients from startups to well-known enterprise brands such as Dropbox, Rémy Cointreau, and Asana.

At SketchDeck, our global community is united by our values. Together, we commit to :

• Work as a team
• Push boundaries
• Act with humility
• Take ownership
• Have heart

As a remote-first company, these core values serve as the operating principles for our daily behaviors. They are more to us than a few feel-good mantras. Being a SketchDecker means you hold yourself and others accountable for preserving and progressing our culture.

About the Role

We’re looking for a Senior Manager, Client Services to win, manage, and grow high-value client partnerships.

You’ll lead the full cycle—from prospecting and closing new accounts to expanding and strengthening existing relationships.

This role blends strategic sales and client leadership : you’ll identify opportunities, pitch creative solutions, and ensure SketchDeck delivers measurable business impact for every client.

This role reports to our VP of Client Services and supports a mix of new and existing accounts.

What You’ll Do :

WHAT SUCCESS LOOKS LIKE :

Strategic Client Partnerships – You’re the go-to advisor for clients, driving trust and long-term relationships by consistently delivering value and identifying opportunities.

Seamless Project Execution – You ensure smooth transitions from pitch to project, keeping work on track and aligned with client goals.

Account Growth – You grow accounts by uncovering new opportunities, connecting cross-functional needs, and positioning SketchDeck’s full services.

Strong Internal Collaboration – You collaborate effectively across teams, keeping everyone aligned and driving positive outcomes for clients.

Requirements

Benefits