Financial Analyst III

Description : Onsite : Austin, TX

Meta Facebook Finance team is seeking a temporary (1 year to 1.5 years ) Finance Operations professional with dispute claims processing / deduction management, credit and collections experience to join the Global Revenue Operations team. This role will be key in delivering the day-to-day collections support for the Global Reality Labs Revenue Operations team.

Years of Experience

5+ years of relevant experience in Financial Operations (i.e. accounts receivable, collections, dispute management claims processing / deduction)

Must-Have Skills

Good understanding of accounting and operational processes, and a process-minded individual. In this role, it is expected to take ownership in customer collections, claims processing / deduction and drive operational efficiencies. The ideal candidate is keen to learn, have strong communication and collaboration skills to work with internal and external clients.

Experience in communication and building relationship with corporate customers

Nice-to-Have Skills

Experience with a multi-national retail and / or hardware company

Experience in driving innovative changes / efficiencies in operational processes

Experience working with a continuously evolving system platform environment

Experience with data analysis

Degrees / Certifications

Bachelor's degree in Accounting, Finance or related field

Day-to-Day Responsibilities

Support on manage end-to-end Reality Labs AR / VR process for Revenue Operations (credit, collections, claims management, etc.) with a minimal guidance

Responsible for AR and Claims month end reconciliation

Measure and report on key Reality Labs AR / VR metrics

Understand and abide by relevant policies and procedures

Collaborate with all cross-functional Meta FB Technologies teams (Channel Marketing, Sales Operations, Engineering, etc.) to unblock tasks allowing BPO to process customers' claims while building strong, collaborative working relationships

Cooperate with process improvements and automation in the area of claims processing and deduction management

Monitor Dashboards, SLA metrics and Quality Assurance results

Cooperate with the DTP Process Improvement

Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.