Specialist, Event Programming

Specialist, Event Programming

The Specialist, Event Programming, is a member of SHRM's Event Strategy and Experience team which is ultimately responsible for the programming, planning, and execution of SHRM's Annual Conference and specialty conference portfolio serving 1,000 to 25,000+ attendees. The Specialist supports the event programming function for both in-person and virtual events, engaging hundreds of speakers each year. This includes speaker recruitment and selection, support for all speaker logistics and communications, and post-event evaluations. Additional responsibilities include supporting speaker submissions, website edits and updates, speaker travel reimbursements, on-site support, and customer service before, during, and after events. The ideal candidate is detail-oriented, organized, and is able to provide effective administrative support in a fast-paced environment.

Responsibilities

Builds positive relationships and provides administrative support and outstanding customer service to our speaker community.

Assists with the contracting, communications, and pre-event training of speakers for SHRM events.

Collects speaker assets and collateral including headshots, bios, learning outcomes, ensuring all are accurate and up to date.

Creates speaker PPT templates and other creative resources for elevating presentations.

Monitors speaker housing and travel; manages speaker travel budget and speaker reimbursement process.

Supports speaker registration and AV needs for events, ensuring seamless coordination with all stakeholders.

Supports budget tracking and submitting of invoices for Events team.

Supports post-event session surveys at all events including survey creation, analysis, and sharing of results with our speakers.

Collaborates with colleagues on the build of event apps and websites.

Provides on-site speaker support at SHRM events to ensure a stop-notch speaker experience including projects like Speaker check-in; session room checks, other duties as assigned. Supports speaker book signing program at SHRM events.

Assists SHRM's marketing team for speaker announcements and communications campaigns for recruitment of future speakers at SHRM events.

Manages all speaker communications, ensuring timely and clear coordination of logistics and event details.

Maintains an organized speaker database, optimizing tracking and management of speaker information and interactions.

Supports the speaker call for presentations process to ensure high-quality speaker submissions.

Researches the speaking circuit and competitor events in prospecting of new speaker talent and other educational trends at conferences for adult learners.

Education & Experience Requirements

Education:

Bachelor's degree in Business, Education, Marketing Communications, Hospitality, Public Relations, or equivalent relevant work experience/training.

Experience:

3+ years of relevant experience in event programming, operations, and logistics.

Clear demonstration of successful project management with in-person, hybrid and virtual meetings and conferences.

Experience working with Microsoft Office Applications (Word, PowerPoint, Excel, Outlook) and CRM databases (Salesforce or similar).

Knowledge, Skills & Abilities

Ability to effectively leverage artificial intelligence (AI) tools and technologies to streamline workflows, enhance productivity, and improve overall work quality.

Strong project management, customer service, collaboration, and time management skills.

Consistent attention to detail, organization, and prioritization, with an ability to manage complex projects.

Innovative, strategic, and forward thinking.

Team oriented while also possessing a self-starter attitude, collaborative spirit, ability move quickly in a fast-paced environment.

Flexible and agile, can creatively problem solve under pressure.

Strong ability to build relationships with both internal and external partners.

Clear written and verbal communication skills.

Good judgment skills and adherence to deadlines.

Calm under pressure and able to exercise sound judgment in unexpected situations.

Demonstrated business acumen.

Certifications

N/A

Physical Requirements

This position operates in a typical office environment and requires the ability to perform essential job functions with or without reasonable accommodation. Physical requirements may include:

Prolonged periods of sitting at a desk and working on a computer.

Frequent use of hands and fingers for typing, handling documents, and using office equipment.

Occasional standing, walking, bending, and reaching.

Ability to lift and carry up to 30 pounds as needed.

Clear verbal and written communication skills for effective interaction with colleagues and stakeholders.

Work Environment

Hybrid Position (3 Days In-Office, 2 Days Remote):

This position follows a hybrid work schedule, with Tuesday through Thursday in office and Monday and Friday remote. Employees must be available during standard business hours, with core hours beginning between 8:00AM 9:00AM and concluding between 5:00PM 6:00PM.

Travel: 20 30%

The hiring range for this position is $70,000 to $85,000 per year. This range is an estimate, and the actual salary may vary based on the candidate's experience, skills, and qualifications. SHRM offers a competitive and comprehensive total rewards package. The benefits for this position include professional growth and development, health, dental, vision, well-being, health savings, flexible spending, retirement, open leave, and annual discretionary bonus and incentives.