Business Analyst (BA) Configuration Management Specialist (Lead) [1000C0]

Business Analyst (BA) Configuration Management Specialist (Lead)

ProSidian Consulting is looking for "Great People Who Lead" at all levels in the organization. Are you a talented professional ready to deliver real value to clients in a fast-paced, challenging environment? ProSidian Consulting is looking for professionals who share our commitment to integrity, quality, and value.

ProSidian is a management and operations consulting firm with a reputation for its strong national practice spanning six solution areas including Risk Management, Energy & Sustainability, Compliance, Business Process, IT Effectiveness, and Talent Management. We help clients improve their operations.

Linking strategy to execution, ProSidian assists client leaders in maximizing company return on investment capital through design and execution of operations core to delivering value to customers.

ProSidian Seeks a Business Analyst (BA) Configuration Management Specialist (Lead) (SCA Code: N/A) in CONUS - Olympia, WA to support an engagement for a State Dept. of Transportation's Enterprise Services Division. The ProSidian Engagement Team Members work to provide an internet-based lifecycle grants management system (hereinafter referred to as System, Grants Management System, or GMS). The State DOT will use the System to administer Subrecipient grants, awarded to local jurisdictions and other organizations, by the Public Transportation Division. Our Team is responsible for installation, customization, configuration, data migration, maintenance, internet hosting, customer support for both The State DOT and Subrecipients, and ongoing technical support for the Grants Management System. The Project is funded, in part, by the Federal Transit Administration (FTA) funds.

The ProSidian Engagement Team Members work to Required System capabilities can be organized into four broad categories. In order of importance, the key Grants Management Systems (GMS) project categories are 3.1.1 Management of Grants, 3.1.2 Contracts (non- grants), 3.1.3 Inventory, and 3.1.4 Asset Management.

This is a Key Personnel addition to the project. Business Analyst (BA) Configuration Management Specialist (Lead) Candidates shall work to support requirements for Program Support and Mission: Set up, configure, test, and train our customer's systems quickly and accurately. In this role, the Business Analyst (BA) Configuration Management Specialist will perform a range of business analysis activities include planning, performing and implementing the Grant Management System (GMS) and the Transition Management Team's initiatives, maintaining support of operational systems, and ensuring that systems perform as designed. You will serve as a liaison to program managers or functional owners for Grant Management System (GMS) implementations.

BUSINESS AND FUNCTIONAL REQUIREMENTS

• Analyze data relevant to processes, define data requirements, evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying business requirements.
• Define and document Client business and functional requirements.
• Develop functional and business requirements using individual and group interviews, surveys, process walks, process re-engineering workshops, requirements workshops, and peer site visits.
• Document functional and business requirements using best practices methods including high-level systems diagrams, requirement traceability matrices, user stories, functional specification documents, data maps, test cases, workflow diagrams, system interface, and user report requirements according to standardized methods while using natural language accessible to non-technical communities.
• Proactively communicate and collaborate with customers and stakeholders to analyze process needs and requirements and produce documentary artifacts such as functional and business requirement.

USER ACCEPTANCE TESTING (UAT)

• Conduct liaison with client Data systems and data managers to prevent duplication of effort upon the introduction of new system functionality.
• Create and develop Unit test case scenarios, perform functional Unit testing, support user acceptance testing (UAT), and regression testing.
• Determine process recommendation documents, including presentations, process maps, business requirements and related impact analyses for complex processes or for portions of larger or inter-related processes.
• Manage a queue of work and collaborate with others to meet deadlines
• Perform Physical Configuration Audit (PCA) and validations as directed by IT Development Teams and support User Acceptance Testing (UAT) Processes.

CONFIGURATION MANAGEMENT

• Communicate with clients about specific issues/changes related to the system configuration
• Effectively Set up, configure, test, and train stakeholders on/with/for customer systems efficiently and with no errors
• Identify and maintain the original configuration of requirements documentation, design documentation, software, and related documentation.
• Regulate the change process so that only approved and validated changes are incorporated into product documents and related software.
• Review data post-system implementation to measure
• Support audits to verify that requirements of all baselines have been met by the as-built software.
• Support software quality assurance process audits.
• Track all problems and changes in product documents and software and reports changes and current configuration.
• Use the Admin interface to configure a customer's system set-up
• Use the Customer-facing interface to confirm set-up is correct and to help review systems

TRAINING & TECHNICAL SUPPORT

• Describe provisions for configuration identification, change control, configuration status accounting and configuration audits.
• Ensure that system configuration are executed in accordance with customer needs.
• Look for opportunities to make process improvements to increase the effectiveness of the configuration team
• Make recommendations on appropriate solutions based on research, benchmarking and best practices.
• Responsible for configuration audits | change control | configuration status accounting.
• Serve as the conduit between the customer community and the software development team through which requirements flow.
• Share accountability for the realization of results with project managers, program owners, and process owners and assists in presentations of recommendations to stakeholders and process owners.
• Support system functional owners with the creation of help sheets and training materials.

The Business Analyst (BA) Configuration Management Specialist (Lead) shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

• BA/BS degree in a relevant discipline,
• Ability to understand technical systems
• Certification(s): Applicable to Software Development, Implementation, and Management
• Demonstrated advanced skills in analyzing complex information and situations independently identify problems and relevant factors, formulate logical conclusions, and recommend and implement alternative solutions.
• Demonstrated experience determining the impact on existing business systems when system modifications and/or enhancements occur, creating new processes and/or modifying existing processes in support of new system implementation
• Demonstrated knowledge and experience in managing business systems, reengineering initiatives, and implementing best practices.
• Demonstrated significant experience in independently determining priorities
• The desire to work with cross-functional teams (e.g. Product, Sales)
• Exceptional internal and external relationship and team building skills
• Experience with Microsoft Excel
• Five years of direct experience in the last seven years
• Good communication abilities & desire to work directly with customers (users, agents, bureaucrats, stakeholders, leadership, etc.)
• Outstanding verbal and written communication skills to effectively interact with senior level management
• Passion to be part of a fast-growing SaaS company
• Prior experience working with Grant Management System (GMS) is preferred
• Required: 3 years of Configuration Management experience / or an Associate's degree with 1 year of configuration management experience.
• Strong project planning experience including development and execution of Transition Management Team plans and strategies.
• Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined.

TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS - Olympia, WA

• U.S. Citizenship Required
• Excellent oral and written communication skills
• Proficient with Microsoft