California Pacific Orthopaedics, the Bay Area's top destination for orthopedic and sports injury care! We deliver innovative, patient-centered treatment using the latest technology and minimally invasive techniques at our San Francisco and San Rafael locations. Our team combines medical excellence and advanced tech with a strong commitment to privacy and outstanding service. We're a supportive, driven team passionate about patient care. Our leadership values work-life balance and offers the flexibility you need to thrive at work and at home.
We're hiring an onsite Patient Services Representative (PSR) for our San Francisco office. You'll be the welcoming face for patientshandling check-in, registration, insurance, scheduling, and calls. If you want your work to make a real difference in patients' lives, we'd love to meet you.
As a PSR, you'll be the first point of contact for patients, providing friendly service while managing front desk, scheduling, calls, and admin tasks.
High school diploma or GED required. 1+ years' customer service experience (medical office, insurance, call center, or similar). Appointment scheduling experience. Flexible and able to multitask. Proficient with computers, MS Office, and EHR systems (Epic preferred). Collaborative and relationship-building skills. Strong problem solving and sound judgment. Excellent organizational skills. Strong communication, listening, and interpersonal skills. Able to work independently and take direction. Handles confidential information with discretion.
Schedule: MondayFriday, on-site Hours: 8 AM 5 PM Clinic and office environment.
California Pacific Orthopaedics is an equal opportunity employer. All qualified applicants will receive consideration for employment regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, status as a protected veteran, or a qualified individual with a disability.
Patient Services Representative • San Francisco, CA, US
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