Talent.com
Five Guys
Assistant ManagerFive Guys • Cuyahoga Falls, OH, United States
Assistant Manager

Assistant Manager

Five Guys • Cuyahoga Falls, OH, United States
30+ days ago
Job type
  • Full-time
Job description

Assistant Manager

The Assistant Manager is responsible for leading and supporting the General Manager and the performance of their restaurant to achieve operational excellence, strong financial results, and an outstanding customer experience. This role partners closely with the General Manager, Area Director, and Shift Leaders, to uphold the Five Guys standards of quality, service, and cleanliness while developing exceptional leaders and teams.

The ideal candidate is a hands-on operator, strong coach, and values-driven leader who inspires others through example and accountability.

Extraordinary Operations

  • Lead day-to-day operations in their location, ensuring consistency in execution, food quality, speed of service, and brand representation.
  • Conduct regular restaurant audits/walks to observe operations, coach the team, and verify compliance with Wholesome and Five Guys brand standards.
  • Drive excellence in food safety, cleanliness, and facility maintenance.
  • Partner with Area Director, General Manager, and Shift Leaders to identify operational challenges and implement effective solutions.

People Development

  • Recruit, train, and develop Shift Leaders and Team Members to build a strong pipeline for growth and expansion, maintaining minimum staffing levels for operational excellence (as set by the VP, DO and COO).
  • Promote the company culture emphasizing joy, integrity, excellence, growth, candor, teamwork, and accountability.
  • Foster high employee engagement and retention through coaching, recognition, and performance management.

Financial Leadership

  • Deliver exceptional restaurant financial performance, including increasing sales, hitting labor target, achieving budgeted cost of goods sold, and minimizing controllable expenses.
  • Review and analyze P&L statements with General Manager, setting action plans for improvement.
  • Support the budgeting and forecasting process, aligning operational goals with company financial targets.

Guest Experience

  • Achieve results in the top 10% on the KPI Report.
  • Champion the Five Guys customer experience by ensuring every order meets the company's uncompromising standards for quality and service.
  • Review customer feedback and ensure resolution of any issues within 24 hours.
  • Reinforce a hospitality-first mindset at every level of the organization.

Strategic Leadership

  • Execute company initiatives, limited-time offers, and new processes with precision and consistency.
  • Achieve deliverables within the strategic plan.
  • Serve as the communication bridge between restaurant operations and corporate functions such as HR, Finance, and Training.

    • Qualifications:

    • 2+ years of progressive management experience preferably in fast-casual or QSR environments.
    • Demonstrated success managing teams of 10 or more individuals.
    • Excellent leadership, communication, and interpersonal skills.
    • Deep understanding of Five Guys operations, systems, and brand standards.
    • Ability to travel to meetings and/or conferences monthly.
    • Desire to grow into a General Manager position

    Core Competencies:

    • Leadership & People Development
    • Financial & Analytical Skills
    • Operational Execution
    • Customer-Focused Mindset
    • Integrity & Accountability
Create a job alert for this search

Assistant Manager • Cuyahoga Falls, OH, United States

Similar jobs

0233 Assistant General Manager

Books-A-Million, Inc.North Canton, OH, United States
Full-time

Job Description The Assistant General Manager manages the day-to-day operation of the store as a Manager On Duty in conjunction with the management team to maximize sales and customer service.They... Show more

 • Promoted

Assistant Manager

Checkers & Rallys Drive-In RestaurantsCanton, OH, United States
Full-time

Location: Canton, OH, US, 44709.At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests.As a member of the Corporate Field Operations team you wil... Show more

 • Promoted

Assistant Manager

Burger KingTwinsburg, OH, United States
Full-time

Here at Burger King, we've created the kind of place where you can be your true self and your best self.It's the kind of place where you can find lots of support and opportunities.Whopping support ... Show more

 • Promoted

Assistant Manager

Carrols Restaurant Group, Inc.Streetsboro, OH, United States
Full-time

Burger King Assistant Manager Bring the flavor.Welcome to the Flame-Grilled Life.At Burger King, our Assistant Managers (AMs) play a critical role in driving restaurant performance and developing ... Show more

 • Promoted

Assistant Store Manager

Insomnia CookiesKent, OH, United States
Full-time

Assistant Bakery Operations Manager.The Assistant Bakery Operations Manager (ABOM) is a leadership pipeline role designed to develop the next generation of Bakery Operations Managers.ABOMs are expe... Show more

 • Promoted

Assistant Manager

PaneraCuyahoga Falls, OH, United States
Full-time

Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goalsand help others do the same? If so, then Panera is for you! We do everything possible to earn your tru... Show more

 • Promoted

Assistant Manager

Panera Bread CompanyTwinsburg, OH, United States
Full-time

Want to work in a place where you can learn, laugh, be supported, be yourself, reach your goals and help others do the same? If so, then Panera is for you! We do everything possible to earn your tr... Show more

 • Promoted

Assistant Manager

SubwayAurora, OH, United States
Full-time +1

As part of the Subway Team, you will focus on seven main things:.Providing an excellent guest experience.Ensuring that great food is prepared and served.Keeping our restaurants functional, clean, a... Show more

 • Promoted

Assistant Manager Trainee

Checkers & Rallys Drive-In RestaurantsCanton, OH, United States
Full-time

Location: Canton, OH, US, 44708.PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests.As a member of the Corporate Field Op... Show more

 • Promoted

Assistant Manager

SonicNorth Canton, OH, United States
Full-time

This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.Train, manage, direct, coach, lead, and assign drive-in employees during shif... Show more

 • Promoted

Assistant Manager

Freddy's Frozen Custard & SteakburgersStreetsboro, OH, United States
Full-time

As an Assistant Manager, you'll be a vital leader in a fun, fast-paced environment that prides itself on genuine hospitality and teamwork.Working closely with the General Manager and the rest of th... Show more

 • Promoted

RM Assistant Manager

Burger KingTwinsburg, OH, United States
Full-time

Here at Burger King, we've created the kind of place where you can be your true self and your best self.It's the kind of place where you can find lots of support and opportunities.Whopping support ... Show more

 • Promoted

Assistant Manager

Arby'sUniontown, OH, United States
Full-time

This is the job description for assistant manager. Show more

 • Promoted

Assistant Manager

Flynn GroupStreetsboro, OH, United States
Full-time

As an Applebee's Assistant Manager, you will be engaged in all aspects of the day-to-day operations at the restaurant.You are responsible for getting guests and staff passionate about their experie... Show more

 • Promoted

Assistant Manager

Papa John's PizzaStow, OH, United States
Full-time +1

Dictate your own Future! Promotion based on Performance! Make the Money you are worth as you learn to run your own Restaurant.Bi-weekly paychecks, pizza discounts, flexible schedules.Benefits (medi... Show more

 • Promoted

Assistant Manager

Akron-Canton Airport HospitalityNorth Canton, OH, United States
Full-time

Assistant Manager at the Akron-Canton Airport.The Assistant Manager supports the day-to-day operations of the restaurant located inside an airport environment.This role ensures exceptional guest se... Show more

 • Promoted

Assistant Store Leader (Assistant Manager)

7-elevenNewbury, OH, United States
Full-time

Assistant Store Leader (Assistant Manager).If you enjoy working as part of a management team and have previous supervisory experience, we would love the opportunity to talk with you about our Assis... Show more

 • Promoted

Assistant Manager

Culver'sCanton, OH, United States
Full-time

Culver's is now hiring Restaurant Assistant Managers! If you have a passion for the restaurant industry and desire to serve others, then this job is for you!.Comprehensive training programs.Paid ti... Show more

 • Promoted

Assistant Manager (P1-1364940-7)

Panda ExpressKent, OH, United States
Full-time

Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committed to the professional and personal development of our family of associates.That's why we o... Show more

 • Promoted

Assistant Manager

Five GuysCuyahoga Falls, OH, United States
Full-time

The Assistant Manager is responsible for leading and supporting the General Manager and the performance of their restaurant to achieve operational excellence, strong financial results, and an outst... Show more