Director, National Strategic Account Manager

Director, National Strategic Account Manager

We are Builders FirstSource, America's largest supplier of building materials, value-added components and building services to the professional market. You'll feel proud of the work you do here every day to transform the future of home building and help make the dream of home ownership more achievable. At BFS, we believe building a successful career is not solely defined by a degree. Your experience, skills, and passion are just as important, if not more so. As such, we are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.

The Director, National Strategic Account Manager plays a pivotal role in maximizing our market share and wallet share with key face-to-face strategic national builder accounts which they are assigned. This role is responsible for creating and maintaining strategic relationships throughout the National Builder's organization and utilizing those relationships to uncover needs which we can fill with our products, services, processes, and designs to establish a differentiated BFS value proposition. Responsible for strategically managing & directing portfolio volume and brand growth within a defined account base and various other business development procedures.

Reports to and works closely with VP, Sales & Innovation and the National Account Coordinators to drive execution on strategic initiatives with key builders to the field. Partners with Corporate partners such as Supply Chain, Credit, and Marketing to help facilitate these initiatives.

Essential Duties and Responsibilities

• Develop, direct and execute a strategic plan to maximize market share and wallet share with key strategic national builder accounts.
• Utilize the Engage Salesforce CRM platform to identify opportunities and track progress.
• Establish and maintain relationships with key decision-makers both internally and externally.
• Collaborate and communicate with our Regions and Areas to identify targets and close deals.
• Act as a primary national point of contact and respond timely to customer requests. Act with urgency and discretion.
• Take responsibility for bid management and follow-up with customers on share gain opportunities.
• Demonstrate a deep understanding of our products and services across our US businesses.
• Communicate with Supply Chain to develop efficient demand planning to drive value for both BFS and our national customers.
• Achievement of sales targets and quotas.
• Market & Wallet Share gain and loss with key strategic national builder accounts.
• Successful implementation of manufacturer supply programs like siding, windows, OSB, MW.
• Customer satisfaction and retention rates.
• Market insights and feedback provided.
• Effective relationship management with strategic national builder accounts.
• Develop talent of more junior team members through mentorship and support.
• Review progress to goal against chain programming with applicable distributors; utilize programming and other mechanisms within budget to stay on track to goal.
• Continually review sales against established goals to ensure performance to plan.
• Achieve sales plans by developing, cultivating, and maintaining strong relationships with stakeholders and leverage relationships to explore new business opportunities and additional programming.
• Conduct profitability analysis by account.
• Other duties as assigned by manager.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Minimum Requirements

• Bachelor's degree (B.A. or B.S.) in Business Administration, Marketing, Sales or related field from a four-year college or university preferred.
• 10 years of directly related experience managing a sales department or managing builder relationships within the industry, or a combination of relevant education and practical experience.
• 5 years+ of prior experience selling to national professional builders is required.
• Requires up to 50% travel to meet with clients and attend industry events.

Competencies

1. • Proven experience in sales and account management, preferably in the construction or building materials industry.
   • Well-developed professional with the ability to think and act strategically with demonstrated strategy development experience.
   • A deep understanding of the construction and building materials market.
   • Strong verbal and written communication, negotiation, and relationship-building skills.
   • Strong financial analytical skills including the ability to manage expenses and budget.
   • Ability to interact with and influence Senior Management, peers, and other functions.
   • Demonstrated strategic thinking within a team environment to achieve goals.
   • Strong analytical thinking, problem solving skills, and attention to detail.
   • Demonstrated experience in the ability to build alliances and influence key decision makers both internally and externally without formal authority.
   • Proficiency in Salesforce CRM platform and other sales tools.
   • Proficient in Microsoft Office Suite (i.e. Excel, Word, PowerPoint, etc.).
   • Experience addressing strategic issues as well as day-to-day operational concerns.
   • Working knowledge of the national account business model including pricing, programming, program execution, and inventory management; exceptional organizational skills, a positive and problem-solving attitude.
   • Strong work ethic with the ability to change gears and work efficiently.

BFS Competencies

• • Business and Financial Acumen
  • Results Driven
  • Strategic Thinking and Decision Making
  • Servant Leadership
  • Emotional Intelligence
  • Develops and Leads Others
  • Growth Mindset
  • Innovation
  • Integrity

Work Environment / Physical Activity

• Work is in an office setting and generally sedentary with physical effort associated with using a computer, but may involve walking or standing for brief periods of time.
• May be required to occasionally lift, carry, push, pull, or otherwise move objects up to 25 pounds.
• Travel up to 50% may be required.

Successful, innovative, and fulfilling careers are built here, and your professional development is a high priority. We invest in your future through the latest training, tools, and technologies. Highly collaborative, we work together to solve problems and find better ways to continually grow our business and careers every day. You'll be empowered to try new things, gain new experiences, and build a career with unlimited horizons. The scale and depth of resources that being the #1 building materials distributor in the nation provides a variety of opportunities for you to explore all in a friendly, people-first environment. Join us to be more, do more, and build more, together at BFS.

At Builders FirstSource, we offer competitive, affordable benefits designed to make life better for you and the people you love. Our goal is simple provide great plans that help you and your family to live happier, healthier and more secure lives. To view all our benefit offerings click here.

Builders FirstSource is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability.

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email: ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening.