Talent.com
HungerRush
Menufy Support Specialist (Bilingual Thai)HungerRush • Houston, TX, US
Menufy Support Specialist (Bilingual Thai)

Menufy Support Specialist (Bilingual Thai)

HungerRush • Houston, TX, US
30+ days ago
Job type
  • Full-time
Job description

Customer Support Specialist

HungerRush is a leading provider of integrated restaurant solutions. HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere. The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business.

We are seeking friendly and motivated Customer Support Specialists to serve our customers and restaurant owners by providing assistance regarding account management or order inquiries. This could include changes to their account, minor updates to their menu, or inquiries about an order.

This is a 100% remote role.

Currently looking to fill our afternoon to evening shift.

Times in CST:

11:30-8pm, 12:30-9pm, 1:30-10pm, 2:30-11pm

Essential Responsibilities and Duties:

  • Take inbound calls from either the customer or the restaurant.
  • Make outbound calls to customers or restaurants to follow up on acknowledgement errors.
  • Manage incoming tickets generated from email or text via CRM (customer relationship management portal).
  • Return calls for any voicemails that a ticket is generated for.
  • Minor troubleshooting product or service problems reported by the customer or the restaurant.
  • Route calls / tickets to appropriate channels if necessary.
  • Facilitate and document accurate correspondence between the restaurant and customers
  • Miscellaneous clerical duties.

Qualifications:

  • Education:
    • Minimum High school diploma (or Equivalent)
  • Experience:
    • Fluent in English
    • Fluent in Thai
    • Must be available for evening and weekend shifts
    • Effective written and verbal communication skills
    • Strong critical thinking / problem solving skills
    • Efficient in operating a computer in a Windows based environment
  • Call Center Experience a plus
  • Food Industry Experience a plus
  • Self-directed / self-motivated

This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future. At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.

HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.

Create a job alert for this search

Menufy Support Specialist (Bilingual Thai) • Houston, TX, US

Similar jobs

Sales Support Associate II

Tapestry, Inc.Houston, TX, United States
Full-time

Coach is a global fashion house founded in New York in 1941.Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful thin... Show more

 • Promoted

Bilingual Branch Wholesale Product Specialist (Spanish)

Sherwin WilliamsSouth Houston, TX, United States
Full-time

This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions.Wholesale Product Spe... Show more

 • Promoted

Manager, Support Services

Cypress-Fairbanks Independent School DistrictHouston, TX, United States
Full-time

High school diploma or GED required.Bachelor's degree or higher from an accredited college or university preferred.At least three (3) years of successful management experience in an operations-focu... Show more

 • Promoted

Client Support - Bilingual in Chinese / Vietnamese / Spanish

Universal ProcessingHouston, TX, United States
Full-time

Are you ready to go uP? We are named in Top Workplaces NYC for 2024 We are one of the winners of USPAACC's Fast 100 Asian American Business awards We are recognized as one of the Top 5000 in Inc.Ma... Show more

 • Promoted

ADMIN- SUPPORT

Pinnacle LogisticsHouston, TX, United States
Full-time

Job DescriptionReporting Admin are responsible for overseeing operation and ensuring that trucks are accounted for at all times.Admins create cases if trucks fail to arrive at scheduled appointment... Show more

 • Promoted

Sales Support, Clinical Specialist Coronary Image-Guided Therapy Devices (Houston TX)

PhilipsHouston, TX, United States
Full-time

Sales Support, Clinical Specialist Coronary Image-Guided Therapy Devices (Houston TX).We are the industry leader in image-guided therapy, helping to improve treatment for every patient.Working tog... Show more

 • Promoted

Patient (Dining) Solutions Support Manager - 100% Nationwide Travel

Compass GroupHouston, TX, United States
Full-time

Patient Dining Solutions Support Manager.We are seeking a Patient Dining Solutions Support Manager to be a part of our Patient Solutions Team.This role is 100% nationwide travel with a schedule of ... Show more

 • Promoted

Kitchen Support

CinemarkHouston, TX, United States
Full-time

Apply in ~60 Seconds Join Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry.But that's just the beginning - a front row seat means incredible... Show more

 • Promoted

Vietnamese-Speaking Caregiver Experience Required

Caring Senior ServiceHouston, TX, United States
Part-time

Locations Served: Sugar Land, Pearland, Rosenberg, and surrounding areas.Pay: $13$15/hr | Flexible Schedules | Bi-Weekly Pay | Urgently Hiring.We are hiring Caregivers, CNAs, Personal Care Assistan... Show more

 • Promoted

Underwriting Support Specialist

MarkelHouston, TX, United States
Full-time

Join Markel's Energy & Power Division.The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimist... Show more

 • Promoted

Support Analyst

Keylent, Inc.Houston, TX, United States
Full-time

To lead, support and provide techno managerial expertise to the project team.Ensure prioritisation of operational stability and service availability.Assist to define, break down project scope and t... Show more

 • Promoted

Support Associate - Soma

Chico's FAS, Inc.Houston, TX, United States
Full-time

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations.This is achieved through perf... Show more

 • Promoted

Sales Support Associate III

Tapestry, Inc.Houston, TX, United States
Full-time

Coach is a global fashion house founded in New York in 1941.Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful thin... Show more

 • Promoted

Sales Support Specialist, Eagle Life

American National GroupHouston, TX, United States
Full-time

Sales Support Specialist, Eagle Life Insurance Company.Eagle Life Insurance Company, a wholly owned subsidiary of American Equity Investment Life Insurance Company, is an annuity provider that spec... Show more

 • Promoted

International Sales Support Coordinator

McLane GlobalHouston, TX, United States
Full-time

Mclane Global International Sales Support Coordinator.As one of the world's largest food-grade logistics companies, McLane Global relies on the efficiency of its fulfillment centers.We consider all... Show more

 • Promoted

Experienced Caregiver - Hindi, Urdu, Vietnamese, or Mandarin Speaking

Caring Senior ServiceHouston, TX, United States
Part-time

Caregiver Hindi, Urdu, Vietnamese, or Mandarin Speaking.Locations Served: Sugar Land, Texas and surrounding areas Pay: $13$15/hr | Flexible Schedules | Bi-Weekly Pay | Urgently Hiring.We are hirin... Show more

 • Promoted

Medical Support Assistant (Advanced)

US Department of Veterans AffairsHouston, TX, United States
Full-time +1

Advanced Medical Support Assistant.The Advanced Medical Support Assistant works collaboratively in an interdisciplinary coordinated delivery model with the Clinical Contact Center, Patient Aligned ... Show more

 • Promoted

Direct Support Professional

SevitaHouston, TX, United States
Full-time

ResCare Community Living, a part of the Sevita family, provides quality services that empower individuals, enhance independence, and help people live well.Since 1974, we've supported individuals wi... Show more

 • Promoted

Building Advisory Specialist (Las Vegas / New York / Washington DC)

ArcadisHouston, TX, United States
Full-time +1

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.We are more than 34,000 people, in over 30 countries, dedic... Show more

 • Promoted

Multilingual Caregiver

Senior HelpersHouston, TX, United States
Full-time +1

Senior Helpers of Central Southwest Houston is seeking compassionate multilingual caregivers to help seniors feel comfortable, understood, and connected by receiving care in the language they know ... Show more