Director of Donation Expansion and Partnerships

Director Of Donation Expansion And Partnerships

The Director of Donation Expansion and Partnerships serves as a strategic leader responsible for developing and executing organization-wide initiatives that drive donation growth, expand community presence, and strengthen external partnerships in support of Goodwill of the San Francisco Bay's (GSFB) mission. This role is responsible and accountable for securing the placement of donation sites, as well as the increased collection of donations of clothing, shoes, books, household miscellaneous items, and electronics to the donation bins placed within their assigned territory. Key responsibilities include developing donor loyalty, creating strategic plans to increase donations, cultivating and nurturing partnerships, and focusing on material donation acquisition.

Essential Duties and Responsibilities:

• Develops and executes a comprehensive donation acquisition strategy aligned with organizational growth objectives including creating an operations plan to achieve daily, monthly, quarterly, and yearly goals.
• Identifies emerging donation trends, community opportunities, and market dynamics to proactively position GSFB for sustained donation growth.
• Analyze donation performance data, geographic trends, and operational metrics to drive date-informed decision making.
• Manages attended donation centers (ADC) throughout the territory.
• Responsible for appropriate management of assigned budget, ensuring operating costs are managed to budget.
• Develops strategic solutions to ensure that mission-critical goals are met, ensuring operational sustainability.
• Identify optimal locations for donation bins, coordinating their placement, and ensuring they are serviced and maintained effectively.
• Coordinates with property owners, local authorities, and community partners to secure permissions for bin or trailer placement and ensures forms such as MOU are in order.
• Optimizes bin placement strategies based on community needs, traffic patterns, and feedback; adjusts locations as required for maximum impact.
• Establishes relationships with local charities, schools, and businesses to acquire excess products.
• Manages the scheduling and logistics of bin installation, including loading and unloading equipment such as pallet jacks and forklifts when necessary.
• Monitors donation bins or trailers regularly to ensure they are clean, properly stocked, and in good repair; performs maintenance or coordinates repairs as needed.
• Utilizes inventory management systems to track bin locations, contents, and maintenance history accurately.
• Maintains detailed records of site visits, placements, removals, and maintenance activities; communicates effectively with Team Members and stakeholders.
• Manages the full procurement lifecycle, including purchasing tracking of inventory, and ensuring timely delivery.
• Leads the development and strengthening of community partnerships with a focus on product acquisition.
• Cultivates and fosters high-level relationships with people in various industries to strengthen community engagement and donor pipelines.
• Supports product acquisition efforts through evaluating potential partners based on price, quality, condition, and reliability.
• Builds strong relationships, monitor performance, and resolve issues with partners.
• Works with Goodwill International and other Goodwill locations nationally to learn donation drive best practices.
• Partners with support areas (Transportation, Warehouse Operations, Asset Protection, Human Resources, Safety, Finance, etc.) to further business goals and ensure compliance with applicable policies, procedures and regulations.
• Models Goodwill Core Values Trust, Collaboration, Engagement, Ownership, and Innovation.
• Plays critical role in driving company culture change efforts and change management processes.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills):

• 7+ years of project management, event planning, or marketing experience desired
• Strong communication skills, both written and verbal.
• Strong negotiation skills.
• Strong work ethic with good attention to detail as well as ability to be self-motivated and take initiative
• Solution oriented and decisive by nature as well as strong influence and negotiation skills
• Proficient in Microsoft Office Suite
• Ability to speak, read, and write proficiently in English
• Bachelor's degree or equivalent experience preferred
• Valid drivers' license and clean MVR
• Ability to pass a background check, where applicable for position
• Ability to occasionally work evenings, weekends, and holiday events
• Willingness to travel within Bay Area for site visits on a daily basis

Reasonable Accommodation Statement:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Working at Goodwill is more than a jobit is an opportunity for people needing a second chance in entering or re-entering the workplace to build the foundation of knowledge, skills, and experience to advance in their careers.

Our supportive employment programs provide an opportunity to learn while you earn to advance along technology, retail, warehousing and logistics, e-commerce or our Corporate Services Career Pathways program.

Full-time jobs at Goodwill SF Bay offer medical, dental & vision insurance, a retirement fund, professional development training, commuter benefits, flexible healthcare spending account, and a mental health + wellbeing employee assistance program, in addition to a positive, growth-oriented environment.

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of the San Francisco Bay is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of the San Francisco Bay at 1-833-624-0920 option 6 or leaves@goodwillaz.org if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of the San Francisco Bay, please contact our Candidate Support Line at 1-833-624-0920, option 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc/Goodwill of the San Francisco Bay ("GCNA/GIMV/GSFB") are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV/GSFB only use company email addresses, which contain "@goodwillaz.org" or "@gimv.org" or "@sfgoodwill.org", to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV/GSFB please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website () to learn how to report it.