Executive Assistant

Job Description

Job Description

Description : Position Summary

The Executive Assistant provides high-level administrative and operational support to the General Manager and acts as a key liaison across departments to ensure seamless communication and organizational efficiency. This individual plays a vital role in managing daily operations, coordinating executive communications, and supporting the hotel’s leadership team.

The ideal candidate will be polished, professional, and detail-oriented with exceptional organizational and communication skills. The Executive Assistant will embody Palm House’s culture of excellence, discretion, and service—anticipating needs before they arise and ensuring that all administrative and guest-facing interactions reflect the refined standards of the property.

Key Responsibilities

Executive & Administrative Support

• Provide full administrative support to the General Manager, including calendar management, scheduling, travel coordination, and correspondence.
• Prepare reports, presentations, meeting minutes, and confidential documents.
• Maintain a well-organized filing system (digital and physical) for executive documentation.
• Coordinate and distribute all executive-level communications and maintain discretion with sensitive information.
• Greet and assist key guests, partners, and VIPs visiting the Executive Office.
• Manage and prioritize incoming calls, emails, and requests; ensure timely responses and appropriate delegation.
• Track and follow up on departmental action items to ensure timely completion.

Internal & External Coordination

Guest & Client Relations

Financial & Operational Support

Meetings & Events

Confidentiality & Discretion

Qualifications

Skills & Competencies

Physical Requirements

Work Conditions

Requirements :