Talent.com
Compass, Inc.
Live Chat Support SpecialistCompass, Inc. • New York, new york, US
Live Chat Support Specialist

Live Chat Support Specialist

Compass, Inc. • New York, new york, US
8 days ago
Job type
  • Part-time
Job description

We are seeking a highly motivated and customer-oriented Live Chat Support Specialist to join our team. In this role, you will be responsible for providing real-time assistance to our customers through live chat, resolving their queries and concerns efficiently. The ideal candidate will have excellent communication skills, the ability to multitask, and a strong dedication to customer satisfaction. If you are looking for a dynamic and fast-paced work environment where you can make a difference, then this opportunity is perfect for you.

Responsibilities

  • Engage with customers through live chat to provide support and assistance in a timely and professional manner.
  • Resolve customer inquiries, issues, and complaints effectively to ensure a positive customer experience.
  • Utilize product knowledge to offer personalized solutions and recommendations to customers.
  • Escalate complex issues to the appropriate teams or departments for resolution.
  • Proactively identify and address customer needs to enhance their overall satisfaction.
  • Document customer interactions and details accurately for reference and analysis.
  • Stay up-to-date on company products, services, and policies to provide accurate information to customers.

Requirements

  • Proven experience in a customer service or support role, preferably in a live chat environment.
  • Excellent written and verbal communication skills with a strong command of language.
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment.
  • Strong problem-solving skills and the ability to think quickly on your feet.
  • Highly motivated and self-driven individual with a passion for helping others.
  • Tech-savvy with proficiency in using live chat software and other customer support tools.
  • Ability to work flexible hours, including weekends and evenings, to support customers across different time zones.

Benefits

  • Competitive salary and bonus opportunities
  • Health insurance coverage for you and your family
  • Paid time off and flexible work hours
  • Opportunities for career growth and development
  • Collaborative and inclusive work environment
Create a job alert for this search

Live Chat Support Specialist • New York, new york, US

Similar jobs

Sales Support Specialist

PIM BrandsPark Ridge, NJ, United States
Full-time

Park Ridge - Park Ridge, NJ 07656.Salary Position Type Full Time Job Shift Day Education Level 4 Year Degree Travel Percentage None Category Customer Service.Do you love snacks? Are you looking to ... Show more

 • Promoted

HR Support Specialist

AA2ITWoodcliff Lake, NJ, United States
Full-time

Location: Woodcliff Lake NJ - 5 days ONSITE / 8 am to 5 pm * Duration: Till Sep, 2026 (Short Term) Pay Rate: $25/HR Qualification:.High school diploma or GED required.Recruiting Experience required... Show more

 • Promoted

Commercial Support Specialist, North America

SolviasFort Lee, NJ, United States
Full-time

The Commercial Support Specialist supports the North America Commercial organization by improving operational efficiency, streamlining sales processes, and enabling the sales team to focus on reven... Show more

 • Promoted

Home-Based Sales Support

TradeJobsWorkforce10040 New York, NY, US
Remote
Full-time

As a Home-Based Sales Support, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and e... Show more

 • Promoted

Remote Chat Support Specialist

WayLink Systems CorporationNew York City, NY, United States
Remote
Full-time

WayLink Systems Corporation is seeking a detail-oriented and tech-savvy Remote Chat Support Specialist to join our customer experience team.In this role, you'll be the first point of contact for ou... Show more

 • Promoted

Now Hiring Live-In HHAs Across Northern NJ

Affirmed Home CareRochelle Park, NJ, United States
Full-time

North Jersey's Premier Concierge Home Care Agency.Now Hiring: Live-In Home Health Aides (HHAs).Serving Northern New Jersey Counties:.Flexible Live-In Schedules Available.Choose a schedule that fits... Show more

 • Promoted

Hourly Specialist, Social Media & Digital Content

Brookdale Community CollegeLincroft, NJ, United States
Full-time

This role supports Brookdale Community College's Radio Station by coordinating and managing day-to-day social media activities, including content development and promoting brand awareness across di... Show more

 • Promoted

Remote Live Chat Support Specialist

FuentesCorpNew York, new york, US
Remote
Full-time +1

Job Title: Remote Live Chat Support Specialist.Employment Type: Full-Time/Part-Timeime.FuentesCorp, a privately owned company dedicated to delivering high-quality business solutions and professiona... Show more

Live Chat Representative

Power To FlyNew York, new york, US
$29.00 hourly
Full-time

New York, New York, United States.Power To Fly is seeking a dedicated and empathetic.As a company committed to advancing diversity and inclusion in the workforce, particularly for women in technolo... Show more

Live Chat Support (Work from home)

Universal Logistic IncNew York, new york, US
$28.00 hourly
Remote
Full-time

We are looking for an individual who is passionate about providing outstanding customer service and is adept at resolving queries efficiently through digital communication channels.As a key member ... Show more

CHHA - OVERNIGHT SHIFTS 8PM - 8AM - THURS FRIDAY AND SATURDAYS

Assisting Hands Home CareEmerson, NJ, United States
Full-time

Hour Shifts Overnight Available Every Thursday, Friday & Saturday in Emerson NJ Starting Right Away.Excellent Pay - Certified Home Health Aide (CHHA) in the Paramus and Bergen County NJ area that i... Show more

 • Promoted

Live Chat Support Representative

AqualilliesNew York, new york, US
Full-time

We are seeking a friendly, reliable, and customer-focused Live Chat Support Representative to join our team.In this role, you will assist customers through online chat, answer questions, provide so... Show more

Support

Union Square Hospitality GroupNew York City, NY, United States
Full-time

Located on the Museum of Modern Art's sixth floor, the Terrace Cafe offers sharable plates, salads, sandwiches, and desserts in a vibrant restaurant setting surrounded by art.With full-service hosp... Show more

 • Promoted

Patient Access Specialist - Part Time - Night

Hackensack Meridian HealthNeptune, NJ, United States
Full-time +1

Our team members are the heart of what makes us better.With a culture rooted in connection and collaboration, our employees are team members.Here, competitive benefits are just the beginning.It’s a... Show more

 • Promoted

Live Chat Support

Enel GroupNew York, new york, US
Part-time

We are seeking a dedicated individual to join our team as a Live Chat Support professional.As a Live Chat Support representative, you will play a crucial role in providing timely and efficient supp... Show more

Temporary Sales Support Associate

Tapestry, Inc.Eatontown, NJ, United States
Full-time

Coach is a global fashion house founded in New York in 1941.Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful thin... Show more

 • Promoted

Engagement Support Specialist

CYPFERNew York, NY, United States
Full-time

Preferred Time Zone: MST or EST (12:00 PM to 7:00 PM EST).Availability: Day job with on-call rotation (evenings, weekends, holidays).CYPFER is a true first-responder cybersecurity organization enab... Show more

 • Promoted

Sr Live Event Technology Specialist

Paramount GlobalNew York, NY, United States
Full-time

Sr Live Event Technology Specialist.As a Live Event Technology Specialist, you will be responsible for the day-to-day operation and end-to-end monitoring of global, Tier 1 live streaming events for... Show more