Manager, Market Performance The Manager, Market Performance is responsible for the day‑to‑day execution of operational workflows that drive value‑based care results. The manager influences through others, ensuring that market‑specific initiatives—like member outreach, gap closure, and provider scheduling—are executed with precision. This is a hands‑on leadership role that requires strong organizational skills and the ability to coach a team toward hitting immediate operational milestones. Key Responsibilities P&L Analysis: Analyzes market operations execution, member utilization patterns, and Cityblock’s care model to identify areas of opportunity a) to shift member utilization from high‑cost low‑value interventions to lower‑cost preventative measures, and b) to improve operational efficiency. Operational Execution: Oversees the daily "ground game" of market operations, ensuring that workflows (e.g., hospital discharge follow‑ups, HEDIS outreach) are completed on time and accurately. Data Monitoring: Tracks team performance against weekly and monthly KPIs; identifies bottlenecks in workflows and works with stakeholders to implement immediate tactical fixes. Stakeholder Coordination: Acts as a bridge between frontline staff and market and central team leadership, ensuring that barriers to care are escalated and resolved quickly and the team adheres to standardized Cityblock operating procedures. Requirements 5+ years of experience in healthcare operations, clinic management, or a related service‑oriented field. 2+ years of experience directly managing people or leading a significant functional workstream. Familiarity with healthcare metrics (e.g., patient engagement rates, appointment keep rates) and how they contribute to broader market success. Proven ability to solve tactical, day‑to‑day operational challenges and improve team efficiency. Strong interpersonal skills with the ability to motivate a team and communicate clearly with diverse stakeholders. Fosters a culture of psychological safety and humility within the immediate team, encouraging open feedback and collaboration. Models a "proactive approach" by ensuring all team tasks are completed with high integrity and excellence. May coach direct reports, helping them build the skills necessary for career progression within the organization. Successfully leads the team through operational changes or new project rollouts with a positive, solutions‑oriented mindset. Education Bachelor’s required or equivalent combination of experience and education. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is $80,000 - $120,000. Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic. #J-18808-Ljbffr
Manager, Market Performance • Raleigh, NC, United States
This position is primarily responsible for the day-to-day account management of our Toyota Client accounts.Manage DSplus Application(s) and assets for participating Toyota Dealerships.Consult Toyot... Show more
Engagement Manager - MedTech - Competitive Intelligence And Market Intelligence.Raleigh, North Carolina, United States Or refer someone Job Openings Engagement Manager - MedTech - Competitive Intel... Show more
HireLevel is seeking an HCM Market Sales Manager to drive new client acquisition while leading and developing a growing Human Capital Management (HCM) sales team.This is a revenue-generating leader... Show more
Plaid's go-to-market Partnerships team drives growth by building and scaling relationships with strategic partners.Through integrations, these partners help extend Plaid's Credit, Lending, and Bank... Show more
Core Sound Imaging, a PSG company, is redefining the future of medical imaging through innovative, cloud-based technology.Our flagship platform, Studycast, is a comprehensive PACS solution designed... Show more
Deloitte is committed to providing reasonable accommodations for people with disabilities.If you require a reasonable accommodation to participate in the recruiting process, please direct your inqu... Show more
This product marketing role is responsible for defining positioning and creating compelling content to amplify Lenovo Hybrid AI solutions and services to manufacturers, robotics, and retail custome... Show more
Senior Manager AI & Data Delivery, Life Sciences.Axtria is a leading global provider of cloud software and data analytics to the Life Sciences industry.We help Life Sciences companies transform th... Show more
Senior Manager Or Architect High Power/High Voltage Products.MPS) is one of the fastest growing companies in the Semiconductor industry.We are worldwide technical leaders in Integrated Power Semico... Show more
Job Title: Senior Study Manager Job Description We are seeking a dedicated and experienced Senior Study Manager to oversee clinical studies at a global level, particularly a Pan Tumor Phase II st... Show more
Manager of Human Factors Sales.Humanetics is a high-tech global industrial technology group.We engineer extraordinary safety, digital, and sensor solutions for critical environments to put humans a... Show more
Senior Product Marketing Manager.The Senior Product Marketing Manager will own go-to-market strategy and narrative for BuildOps Financials and OpsAItwo product areas that are central to our platfor... Show more
Marketing Data Enablement Manager.Location: On site at location listed in job posting.Summary of Position: The Marketing Data Enablement Manager is a member of the Marketing team, reporting to the ... Show more
Field Development Marketing Manager.The Field Development Marketing Manager is responsible for executing marketing initiatives that support Corporate Chaplains of America's growth, brand awareness,... Show more
Market Carrier Engagement Manager.The Market Carrier Engagement Manager serves as the senior functional leader for carrier engagement, with accountability for shaping strategy, directing complex ma... Show more
Executive Director, Product Performance & Chief Of Staff To The Chief Product Officer.The Product Performance organization serves as the operational engine for the S&P Market Intelligence Enterpris... Show more
Circle Digital Assets Product Marketing Management.Circle is one of the world's leading internet financial platform companies, building the foundation of a more open, global economy through digital... Show more
Vault Roofing is hiring a Field Marketing Manager to help build and scale our canvassing and field marketing program across multiple growth markets.This is not a typical local team lead role.We are... Show more
At Levitate, we're on a mission to make a real impact - for our customers, our team, and the world around us.We believe the best work comes from people who are curious, driven, and excited to grow.... Show more
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!.Maintain a strong cross-department operational rhythm, translate sales team need... Show more
