Client Services Supervisor - Angell West Full time, 40 hours per week position. Specific schedule TBD by department needs. THE POSITION The Client Services Supervisor provides supervision and training of front office staff members (Client Care Specialists). The supervisor will coordinate and participate in all functions and aspects of client services by assuring that sufficient resources and effective protocols are in place to support the smooth operational flow of patients and clients. We are seeking applicants with at least 1 year of supervisory experience who have excellent judgment, interpersonal, and decision making skills in client service matters and in prioritizing and distributing work. This position will provide active oversight of client service personnel throughout the work shift and demonstrate the willingness and ability to both help and positively influence others. Specific responsibilities include: Supervises and assigns work for the front office staff. Prepares and completes payroll, personnel and attendance records. Initiates and is actively involved in the disciplinary and review processes. Interacts with veterinary staff and clients relative to front office aspects of veterinary service. Eagerly approaches each interaction with a client or colleague with an active desire to exceed their expectations. Compensation Starting $28-32/hr. Candidates with additional experience or credentials may be eligible for compensation aligned with their qualifications. Applicant Requirements We are looking for an applicant who enjoys working in a fast‑paced environment, making quick decisions that support the best interests of our clients, patients, and the organization. If you are a self‑motivated, compassionate, positive, and organized individual with excellent supervision skills, this may be the opportunity you’ve been looking for. As this position requires excellent attention to detail, as well as verbal and written communication skills, we require applicants to include a cover letter with your application showcasing your writing skills. WHO WE ARE Angell West is a satellite hospital of Angell Animal Medical Center, both are non‑profit hospitals and are part of the MSPCA, one of the oldest and most respected humane organizations in the country. Working for a non‑profit veterinary hospital that clearly delivers on its mission of advancing the health and welfare of animals adds a wonderful dimension to delivering high quality care. OUR BENEFITS MSPCA‑Angell has an outstanding compensation package including health, dental and life insurance, 403(b) retirement plan, tuition reimbursement, paid holidays, sick and vacation time, generous employee discounts for pet health care and pet food, and free onsite parking. Qualifications Skills Required Some Knowledge (not specified) Behaviors Dedicated: Devoted to a task or purpose with loyalty or integrity. Innovative: Consistently introduces new ideas and demonstrates original thinking. Leader: Inspires teammates to follow them. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Education Required: Associates or better. Preferred: Bachelors or better. Experience Required: 1 year recent customer service experience. As this position requires excellent attention to detail, we require applicants to include a cover letter with your application showcasing your writing skills. Preferred: Must be able to drive the Angell West vehicle and possess valid MA driver’s license and a clean driving record. Previous call center and/or reception experience strongly preferred, especially in a veterinary or medical setting. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Location: Angell - West, Waltham, MA 02451, USA #J-18808-Ljbffr
Client Services Supervisor - Angell West • Waltham, MA, United States
About Our Company We're a diversified financial services leader with more than $1.Our team of 22,000 people across 19 countries, serves more than 3.We are a longstanding leader in financial planni... Show more
ADP Retirement Services is Hiring a 401(k) Client Service Manager IV! At ADP, we're driven by your success.We engage your unique talents and perspectives.We welcome your ideas on how to do things d... Show more
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.We do this by driving Responsible Growth and delive... Show more
Client Success Manager Job Duties: Train CS team in the coaching/management process for clients in regards to ... Show more
At Whole Foods Market, we are working to nourish people and the planet.In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checko... Show more
Supervisor, Operational Services.Explore opportunities with Atrius Health, part of the Optum family of businesses.We're an innovative health care leader and multi-specialty group practice, deliveri... Show more
Endless Opportunities for Personal Growth in a Growing Company.Buyers Edge Platform team members work on projects with brands throughout our Digital Procurement Network that keeps life interesting... Show more
Client Services Supervisor - Angell West.Full time, 40 hours per week position.Specific schedule TBD by department needs.The Client Services Supervisor provides supervision and training of the fron... Show more
A growing construction management firm is seeking a Superintendent to lead multifamily ground-up and renovation projects throughout the Greater Boston area.This is an opportunity to join a highly r... Show more
Job Summary: As a Group Supervisor at our Walgreens fulfillment center, you will serve as a pivotal leader, mentor, and coach to others.You will help team members unlock their full potential throu... Show more
Company Description Veolia in North America is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technolog... Show more
We're looking for a Call Center Supervisor to join our Inside Sales team!.As a Call Center Supervisor for Esler Companies Renewal by Andersen you will work hands on with a team of Inside Sales Rep... Show more
Supervisor, Operational Services.Explore opportunities with Atrius Health, part of the Optum family of businesses.We're an innovative health care leader and multi-specialty group practice, deliveri... Show more
Supervisor, Operational Services.Explore opportunities with Atrius Health, part of the Optum family of businesses.We're an innovative health care leader and multi-specialty group practice, deliveri... Show more
Concessions Supervisor Position.The Concessions Supervisor position is responsible for supporting all concessions, vending, portable, and in-seat service operations for Legends Hospitality.Assist i... Show more
Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house.Responsibilities include supervising the service team who provides customer ... Show more
The Revenue Cycle Specialist is responsible for all aspects of billing, payroll, grant report entry, and ensuring operational effectiveness by implementing new technologies.Additional miscellaneous... Show more
Inform Diagnostics, a Fulgent Genetics Company, is a nationally recognized diagnostics laboratory focused on anatomic pathology subspecialties including gastrointestinal pathology, dermatopathology... Show more
Requisition Number: 227558 Job Description Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house.Responsibilities include superv... Show more
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience.At CVS Health, you'll be surrounded by passionate colleagues who ... Show more
