Eastman Credit Union is seeking a Service Desk Specialist to provide first level technical support for ECU staff. The Service Desk Specialist will be responsible for gathering data and providing initial response for reported issues and, if unable to resolve, follow escalation protocols to the proper I/T Operations support teams. Position Responsibilities Apply working knowledge of PC software and hardware, operating system, and network services to provide technical end user support via email, phone, and desk-side assistance. Schedule, process, and validate daily automated clearing house and batch processing. Interact with I/T Operations support staff to restore service and/or identify and correct reported issues. Acquire, implement, and configure new and existing hardware/software. Document incident information into ECU’s designated ticketing system. Monitor system availability and performance. Assist with desktop infrastructure implementation and configuration related to workstation/office moves. Assist end users with issues and new product deployments related to ECU’s corporate mobile device technologies. Serve as a member or leader of various ECU and/or special project teams. Required Skills Self‑motivated individual with the ability to prioritize, meet deadlines, and manage changing priorities. Excellent organization skills and strong aptitude for attention to detail. Hands‑on experience troubleshooting and resolving IT equipment and software related issues. Experience with banking and financial applications desired. Proven customer service/support experience. Strong analytical and problem‑solving skills. Ability to work individually and within a group. Excellent verbal and written communication skills. Required Experience Associates degree in Computer Science, Information Technology, related IT discipline or equivalent work experience. Bachelor's degree preferred. 2+ years’ experience in Information Technology or customer service related fields preferred. Experience with Microsoft products and services. Microsoft and A+ certifications preferred. #J-18808-Ljbffr
Assistant Track Field Coach Throws • Kingsport, TN, United States
Our Company: Established in 2012, Seek Now captures robust property data to meet the needs of customers across the insurance and real estate industries.With more than 2 million property inspection... Show more
Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committed to the professional and personal development of our family of associates.That's why we o... Show more
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Description Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, we believe everybody deserves to feel good.When you jo... Show more
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TeamHealth is seeking a quality-driven nurse practitioner or physician assistant to join our post-acute care team in Kingsport, Tennessee.This is a full-time opportunity (5 days/week) rounding at a... Show more
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Location: Kingsport, Tennessee (Kingsport Pavilion).The Assistant Manager is responsible for assisting and consulting the Store Manager and regarding overall operations and administrative duties, i... Show more
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Regional CDL-A Truck Drivers – Home Weekly – Earn $95,000-$100,000 Annually!.Average Weekly Pay of $1,830-$1,925.Mileage Pay increases every 6 months until maxed.Unlimited Referral Bonuses (up to $... Show more
Location: Kingsport, TN 37664, USA.USD The estimated range is the budgeted amount for this position.Final offers are based on various factors, including skill set, experience, location, qualificati... Show more
Assistant Manager Opportunity At Panda Express.Panda Express is searching for experienced leaders to join our store management team.Panda is 100% committed to the professional and personal developm... Show more
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Those who put others before themselves.Who can rise up in the face of danger.This country we call home has been our haven of safety for 250 years.And it's up to us to keep it that way.There's a goo... Show more
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Crete Carrier offers CDL A Drivers a Dedicated Route -12 Days Out.One-year verifiable tractor trailer experience with a class A CDL. Show more
Crete Carrier offers Driving Random Freight Through the Western Half of the Country Earning up to $94,500.Top 50% average $94,500 per year.One-year verifiable tractor trailer experience with a clas... Show more
Responsibilities The primary responsibility of this position is to read meters and record consumption of the water used, cleaning of meter boxes, and removal of vegetation impeding access to meters... Show more
