Ecommerce Marketing & Operations Manager
PharmaResearch Co. Ltd.Irvine, CA, US- Full-time
About Us
Pharmaresearch is one of the fastest-growing Korean companies and the No.1 global leader in PDRN cosmetics . We are now bringing our innovative beauty and lifestyle brands to the U.S. market through DTC, retail, and marketplace channels. We're building a passionate team of go-getters who are ready to scale with us and redefine the beauty industry worldwide.
Job Summary
We are looking for a highly motivated and entrepreneurial E-commerce Marketing & Operations Manager to grow our direct-to-consumer (DTC) channel and marketplace channels. This role goes beyond digital marketing — you'll also be hands-on with logistics, inventory planning, and operational execution to ensure our customers enjoy a seamless brand experience from first click to final delivery.
This is an exciting opportunity for someone who loves the fast pace of beauty, thrives in a startup-like environment, and wants to make an immediate impact across multiple growth levers.
Key Responsibilities
- Digital Marketing & Growth
o Plan and execute promotional campaigns on Shopify and other sales platforms.
o Manage and optimize email marketing (e.g., Klaviyo), CRM activities, and customer retention strategies.
o Partner with agencies or manage in-house execution for Meta & Google ad campaigns
o Track KPIs (traffic, conversions, CAC, ROAS) and deliver actionable insights.
o Oversee inventory planning, stock replenishment, and forecasting across DTC and marketplace channels.
o Coordinate with HQ and 3PL partners to ensure smooth logistics, fulfillment, and on-time delivery
o Manage day-to-day operations on Amazon and other platforms, ensuring product availability and compliance.
o Monitor order flow, returns, and customer service issues, proactively resolving operational challenges.
o Develop and maintain a promotional calendar aligned with launches and campaigns.
o Support creative asset needs for DTC, retail, and social in partnership with the brand marketing team.
o Contribute to new customer acquisition strategies and emerging channel tests.
Preferred Qualifications
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