Customer Service Representative
We at Coforge are seeking Customer Service Representative with below mentioned skill-set and who can work onsite from Augusta, GA location.
Role : Customer Service Representative
Location : Augusta, GA
Mode Of Hire : Full Time
Responsibilities
- Provide high touch customer care for all of our clients.
- Manage and prioritize a high volume of case work through various channels of communication both externally and internally.
Phone, Email, direct messaging, etc.
- Provide escalation support for Tier 1 / Tier 2 Shared Resources team.
- Ensure customers experience exceptional service by providing clear, concise written and verbal communication for internal and external customers.
Skill Required :
- Preferred 3+ years of banking experience, with a demonstrated knowledge of consumer products, systems and services recommended.
- Customer service oriented, with a strong orientation for sensitivity and professionalism when handling customer calls, questions, and concerns.
- Strong oral presentation and training delivery skills in-person and over the phone required
- Outstanding organization and effective time management skills.
- Proficiency in the use of Microsoft Office products (MS Word, MS PowerPoint, MS Excel)
Customer Service Representative
We at Coforge are seeking Customer Service Representative with below mentioned skill-set and who can work onsite from Augusta, GA location. Role: Customer Service Representative. Ensure customers experience exceptional service by providing clear, concise written and verbal communication for internal...
Customer Service Representative
We at Coforge are seeking Customer Service Representative with below mentioned skill-set and who can work onsite from Augusta, GA location. Role: Customer Service Representative. Ensure customers experience exceptional service by providing clear, concise written and verbal communication for internal...
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