Business Process Manager

Strategic Programs Manager

Strategic Programs (SP), part of Growth Operations, spearheads initiatives such as recurring revenue metrics, sales / partner incentives, M&A, Policy, and AI COE, among others. These initiatives are closely collaborated with cross-functional stakeholders to identify and drive solutions that optimize the company's processes, uncover new growth areas, enhance efficiency, and reduce cycle time through various automation methods. The SP team oversees the analysis and evaluation of crucial market statistics and customer requirements to develop product / solution strategies and identify opportunities for market expansion. Additionally, it conducts in-depth market analysis and leads business cases for optimizing existing products / solutions alternatives or creating the next generation of new products.

What you will do :

This strategic and technical position requires extensive industry experience. As a functional liaison, you'll span strategy and operations. Your responsibilities include :

• Strong understanding of recurring revenue metrics, partner incentives, and business operations related to strategic programs.
• Developing a roadmap and executing it to deliver transformation programs across the SP team, using waterfall or agile frameworks to orchestrate project ceremonies and kick-offs.
• Developing new tools and techniques to drive improvement and address struggling projects.
• Executing on all aspects of product management, including prioritization, product backlog, roadmap development, and interaction with stakeholders for meetings, daily stand-ups, gathering feedback, and ensuring alignment with the product vision.
• Proactively identifying and participating in the resolution of complex problems impacting the business's direction.
• Developing and delivering innovative strategies that benefit customers and clients.
• Leading major business projects that impact regions or entire functions.
• Contributing to the development of annual organizational objectives and priorities.
• Designing, implementing, and executing automation solutions to reduce manual intervention in addressing test / validation scenarios. As you implement these solutions for recurring revenue metrics, you'll be responsible for stakeholder engagement, cross-collaboration, and being a subject matter expert.

Who You Are

Minimum requirements :