Credentialing Administrative Coordinator

Credentialing Administrative Coordinator

DP World in the Atlanta, GA area is looking for a highly organized and proactive Credentialing Administrative Coordinator who's ready to manage essential access workflows and support a fast-paced logistics environment every day.

In this role, you'll be the center of our credentialing process guiding employees through required steps, tracking progress, preventing delays, and ensuring every team member receives the badges, system access, and equipment needed to start work on time. You'll partner with HR, Operations, IT, and customer teams to resolve issues quickly and maintain accurate, compliant records.

If you excel at follow-up, love staying organized, and enjoy helping people through detailed processes, this role allows you to make a clear, visible impact on productivity and compliance.

Join us in keeping our access workflows efficient and reliable Your dedication can make all the difference.

About the Role

How You Will Contribute

Credentialing & Access Processing

• Manage the full security and access provisioning workflow to ensure employees receive required customer credentials.
• Send required links and instructions to employees and ensure completion within designated timeframes.
• Follow up daily with employees to confirm progress or assist with issues to avoid missed deadlines.
• Work 1 : 1 with employees when necessary to guide them through required system steps and ensure accurate completion.
• Monitor the customer's portion of the workflow; escalate or follow up when customer actions are delayed or pending.
• Restart the credentialing workflow when required if timelines are missed or incorrect information is submitted.

Ongoing Credential Lifecycle Management

Data Entry, Documentation & Reporting

Communication & Support

Other duties as assigned.

Your Key Qualifications