Deposit Services Associate

Overview

Join to apply for the Deposit Services Associate role at First PREMIER Bank / PREMIER Bankcard

Location : Sioux Falls, SD

Shift : M-F 8am-5pm with an occasional 9am-6pm and a rotating Saturday 9am-12pm

Job Schedule : Full-Time

Company : First PREMIER Bank

About The Role : Supports day-to-day deposit operations by resolving routine account discrepancies, processing stop payments and deposit holds, and monitoring for basic fraud indicators. Ensures accurate documentation and compliance while providing foundational support for account servicing and fraud prevention.

Responsibilities

• Researches and resolves account discrepancies, including waiving fees, ownership changes, account type modifications, fee adjustments, and check ordering for deposit operations.
• Processes and monitors stop payments and deposit holds on deposit accounts, ensuring accurate execution of client requests and adherence to bank policies for check and ACH transactions.
• Reviews fraud alerts to identify unusual activity, escalating potential fraud cases in accordance with established procedures.
• Scans and indexes account documentation for secure retention in the bank's imaging system.
• Monitors ATM and remote deposit activity to detect irregular or potentially fraudulent transactions, ensuring timely escalation of suspicious patterns.
• Maintains accurate records and ensures compliance with internal controls, audits, and regulatory requirements.

Skills and Qualifications

Benefits

Our Culture

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Not Applicable – Seniority level

Full-time – Job function : Finance

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