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Access and Visitation Coordinator
Access and Visitation CoordinatorNorth Carolina • Raleigh, NC, US
Access and Visitation Coordinator

Access and Visitation Coordinator

North Carolina • Raleigh, NC, US
6 days ago
Job type
  • Full-time
Job description

5 days ago Be among the first 25 applicants

  • This position is time-limited, receipt supported, full-time.

SALARY GRADE : Flat Rated

Full benefits and parking stipend are available.

Funding for this position will end on September 30, 2025. Funding has been requested for October 1, 2025 through September 30, 2026.

The Access and Visitation (A&V) coordinator works directly with non-custodial parents to remove barriers that prevent them from visiting with their children.

Duties include but are not limited to the following :

  • Assists non-custodial parents with locating and accessing community resources and services to help them increase the amount of time spent with their children.
  • Provides parent education classes and resources to help divorcing or separating parents become aware of the needs of their children during and after the separation process.
  • Receives and responds to questions via phone and email from parents in counties that do not have a staff coordinator on site.
  • Provides 1 : 1 counseling in person, via WebEx or phone to provide information about increasing parenting time.
  • Connects parents with available local resources.
  • Accepts and actively seeks referrals from child support enforcement court, family court judges, child support enforcement agents, attorneys, human service providers, and other sources.
  • Performs individual case management, including reporting statistics monthly for all clients who receive services.
  • Develops and maintains an active presence in the community to inform the public, social service agencies, and organizations about the services offered by the Access and Visitation program.
  • Identifies needed services not offered in the community and collaborates with local agencies to seek funding and implement these services.

    • This position provides remote coverage for regions without an A&V coordinator and offers in-person training to other coordinators when necessary. The primary workstation is in Wake County Family Court Office and the Legal Support Center in Wake County Courthouse.

    Knowledge of NC court processes, community resources, and child and family dynamics is required.

    Skills needed include interviewing, case management, community partnership building, public speaking, resource development, and proficiency in MS Word, Excel, and Outlook.

    Ability to communicate effectively, give presentations, establish rapport, multi-task, problem-solve, develop new initiatives, and collaborate with organizations is essential.

    Qualifications include a degree in a human services field plus one year of experience, or an associate's degree plus three years of experience, or equivalent training and experience. Knowledge of family court processes is preferred.

    Applicants should attach a cover letter, résumé, and writing sample. Applications must be completed online; mailed or faxed applications are not accepted.

    Ensure your application is complete with all relevant education and work experience, and all questions are answered.

    For technical issues, contact the NeoGov Help Line at 855-524-5627.

    All NC Judicial Branch agencies are Equal Opportunity Employers and participate in E-Verify.

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    Coordinator • Raleigh, NC, US