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The average salary range is between $ 37,417 and $ 77,864 year , with the average salary hovering around $ 43,209 year .
Were looking for a dependable, detail-oriented Client Specialist to support our insurance team with routine, day-to-day service tasks. This is an hourly, non-exempt role designed for someone who thrives on consistency, follow-through, and staying organized.
Youll play a key role in keeping our service process moving efficiently by handling standard servicing requests, documenting activity accurately, and ensuring client files stay up to date.
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Process routine service requests such as:
Assist with sending and tracking required forms and signatures
Document all activity clearly and accurately in the agency management system
Follow established workflows, procedures, and service standards
Review tasks for completeness and request missing information when needed
Support the service and sales teams with administrative follow-up items
Maintain a professional and helpful client experience through email and phone communication
Prior insurance agency, customer service, or admin experience
Familiarity with Applied Epic
NC license or willingness to become licensed
Strong attention to detail and ability to follow processes consistently
Organized, reliable, and able to manage routine tasks without cutting corners
Comfortable handling repetitive work and staying focused throughout the day
Clear communication skills (written and verbal)
Ability to prioritize tasks and work efficiently in a structured environment
Basic computer skills and ability to learn agency systems quickly
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