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Intake Coordinator
Intake CoordinatorAPLA Health • Los Angeles, CA, US
Intake Coordinator

Intake Coordinator

APLA Health • Los Angeles, CA, US
17 hours ago
Job type
  • Full-time
Job description

APLA Health provides quality healthcare, life-saving services, camaraderie, compassion, and comfort to all who come through our doors. Our dedicated team of healthcare professionals is committed to providing personalized and compassionate free and low-cost medical services, tailored specifically to meet the unique needs of each individual we serve. APLA Health serves as a medical home providing an array of integrated healthcare services through 71,000+ billable patient visits and nearly 10,000 enabling services visits each year. Services provided include : medical, dental, behavioral health and HIV care; pharmacy; PrEP counseling and management; health education and HIV prevention; and STD screening and treatment. For people living with HIV, APLA Health offers housing support; benefits counseling; home healthcare; and the Vance North Necessities of Life Program food pantries; among several other critical support services.

We offer great benefits, competitive pay, and great working environment!

We offer :

  • Medical Insurance
  • Dental Insurance (no cost for employee)
  • Vision Insurance (no cost for employee)
  • Long Term Disability
  • Group Term Life and AD&D Insurance
  • Employee Assistance Program
  • Flexible Spending Accounts
  • 11 Paid Holidays
  • 4 Personal Days
  • 10 Vacation Days
  • 12 Sick Days
  • Metro reimbursement or free parking
  • Employer Matched (6%) 403b Retirement Plan

This is a great opportunity to make a difference!

This position will pay $25.00 - $27.28 hourly. Salary is commensurate with experience.

POSITION SUMMARY :

The Intake Coordinator is responsible for conducting client intake, collecting eligibility documentation, and providing information on Alliance / APLA Health services.

ESSENTIAL DUTIES AND RESPONSIBILITIES :

  • Conduct client intake and determine housing and service needs.
  • Answer and address incoming phone calls, emails and Alliance’s website inquiries from potential clients and referral sources in a timely and polite manner.
  • Inform prospective clients of the full range of services available within the agency.
  • Collect eligibility documentation from prospective client and provide follow-up.
  • Perform data entry into various database systems.
  • Effectively communicate and consult with the team to ensure timely follow up.
  • Provide information and referral assistance to appropriate social service agencies and or community programs that meet the needs of non-eligible individuals.
  • Assist in linking clients to APLA Health services / programs and other community agencies / programs.
  • Create and maintain consistent communication channels, both verbal and written, between several parties (i.e., client, referral sources, collaborating agencies, team members).
  • Maintain complete organized working files, case notes and client documentation.
  • Participate in regular meetings, trainings, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships.
  • Adhere to agency policy, procedures, and the professional code of ethics.
  • Assume other responsibilities as assigned.

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    Intake Coordinator • Los Angeles, CA, US

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